Regency Centers wanted the reliability, support and ease of management of Exchange Email with the ability to customize and control capabilities within a dedicated environment. They decided to opt for the best of both worlds – an Intermedia private cloud. A private cloud is a dedicated platform for hosting a client’s applications. Unlike a public cloud, it is not shared. Clients can customize it any way they wish.
In Regency’s case, they chose to integrate Exchange Email with LiveOffice, Unity Connection and eMailSignature. This required agents to run on the Exchange server and a VPN tunnel connecting to the software applications running either in a third-party cloud (LiveOffice) or at Regency’s data center.
Another customization was allocating three terabytes of storage per user mailbox. This amount was high enough to avoid mailbox quotas or worrying about adding storage for the contract duration.
Provisioning the Intermedia private cloud was straightforward and fast, according to Dale Johnston, CIO for Regency Centers. “We had a dedicated project team that we met with. We did a round of testing. Once it was provisioned and tested, we set up for a weekend migration of all our email. There was no business downtime,” he said. Start to finish, the process took 30 days, including platform configuration, testing and the two-day mailbox migration.