Granite Technology Solutions reviewed a number of solution providers before selecting Intermedia as the provider of choice. In the end, it was the breadth and reliability of Intermedia’s cloud communications and collaboration suite, combined with Intermedia’s true partner-first approach, that sold Jayme and his team on Intermedia.
At the heart of Intermedia’s partner-first approach is its unique Customer Ownership Reseller (CORE™) partner model. With the CORE model, partners purchase Intermedia’s cloud solutions at wholesale price, brand the products as their own or co-brand with Intermedia, bundle with their service offerings and then resell at their own price point. The CORE model allows partners to realize up to 4X more revenue than they would under traditional agent models offered by most cloud communications solutions providers. And, as the name suggests, partners maintain control of their all-important customer relationships. Intermedia also provides full training and continuing education programs, sales, marketing, onboarding, technical support, and billing and taxation assistance.
As an Intermedia CORE partner, Jayme and his team began offering the private label version of Intermedia’s fully integrated UCaaS solution, which Granite Technology Solutions rebranded as UNIFI360. This all-in-one voice, video, chat, file management, contact center, and more solution provided Granite Technology Solutions' customers with the flexibility to connect and collaborate from wherever they may be without the cost and complexity that comes with legacy phone systems.