The Challenge
In 2010, Korg USA was running their email via on-premises Exchange 2003 servers that were quickly nearing the end of their lifespan. “Our servers were due for replacement, simply because of their age,” says Joe Roy, network engineer, Korg USA. “We were running two servers with synchronization software for redundancy. When we looked at the cost of upgrading the hardware and software, plus the Exchange server cost, it was an easy decision to migrate to a hosted provider.”
The team at Korg did a thorough due diligence review, looking at Microsoft themselves as well as other Exchange providers. “Intermedia kept coming up as the leader in the hosted Exchange space,” says Roy. “At the time, Microsoft was just really getting their hosted solutions off the ground. Intermedia provided features that Microsoft did not have. Some of those included public folder support, Active Directory synchronization and a larger mailbox size per user. Cost, of course, was also a factor. Intermedia was the only vendor implementing Exchange 2010 at its launch, so we were looking forward to taking advantage of the new features.”