The Challenge
For Baltimore Capital to deploy an in-house solution, upfront costs would exceed close to $40,000, not including staff time necessary to maintain the environment. Baltimore Capital realized that they couldn’t afford the investment or management staff necessary to build the solution in-house, so they set out to find an alternative.
From a cost perspective, Exchange Email allows businesses to plan for a regular monthly fee with no surprise upgrade or maintenance costs. The fee is calculated on a per-user basis, making it easy for businesses to project future costs based on expected future hires and staff growth. “By paying a low fee each month rather than a huge upfront investment, we are able to invest in other projects that help us continue to grow our business,” says Sean Greely, chief officer of operations, Baltimore Capital. From an IT perspective, Exchange Email allows companies like Baltimore Capital to maintain control over important things such as mailbox creation, wireless email activation, distribution lists, and more, while taking away the hassle of purchasing and managing hardware and software.
Once Baltimore Capital identified Exchange Email as its ideal solution, the company needed to choose the right provider. Greely worked with Intermedia in the past and felt they were the perfect provider for Baltimore Capital because of Intermedia’s financial services focus.