The Solution
“I was lucky to have a mentor who had over a decade of experience working as an IT professional,” shared Thornton. “He told me that the partners you work with are everything. They can make or break your business. His advice was to look for partners with top notch support, that are easy to work with, and reliable. Some of the best advice I’ve gotten.”
Thornton continues, “My mentor pointed me toward Intermedia and the rest is history. Two weeks later I was using Intermedia’s Cloud PBX phone system, getting myself used to it. My experience was outstanding. I found the phone system incredibly easy to deploy, which was very helpful as I was starting out. After that, I couldn’t wait to add more Intermedia services to my portfolio. The explosion of ransomware outbreaks made me think to sell Intermedia’s backup and file sharing solution, SecuriSync. From there, I added Hosted Exchange with email archiving and encryption, an important must have for clients striving to comply with HIPAA or PCI regulations. I’m continually impressed by the quality of every Intermedia service.”
Thornton believes that selling Intermedia’s Cloud Voice services regularly opens other doors of opportunity. “Intermedia’s Cloud PBX system practically sells itself. I will physically take my phone to a client’s office to have them experience the HD quality themselves. They are immediately sold after one listen. From the dependability, the ease of portability, and the features, everything about the phone service is great. I also find that Cloud Voice is a great way to start up a conversation that often leads to identifying other ways I can help.”
With ransomware on the rise, Thornton has also found Intermedia’s backup and file sharing offering to make for an easy client conversation. “Talk about backup and people’s eye glaze over. But talk about an affordable ‘set it and forget it’ way for people to back up their files and folders that can also aid in a speedy ransomware recovery – their attention is captured. My favorite client reaction to SecuriSync is that it’s ‘Dropbox® on steroids!’”