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View post: Fighting the toughest battle in Cybercrime: Spear phishing
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Fighting the toughest battle in Cybercrime: Spear phishing

Posted on April 24, 2015

Introduction:  Just last week CBS ran a 60 Minutes segment about the cyber-attack on Sony Pictures, and it brought to light the dangers of phishing. Specifically, it highlighted a tactic […]

View post: Weather-proof your business with a mobile work environment
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Weather-proof your business with a mobile work environment

Posted on January 27, 2015

In case you haven’t heard the news (or looked out your window), there’s a blizzard making its way through the Northeast. It’s crippling public transit, closing schools, and […]

View post: Management and control complexities: Part V of the hidden costs of Exchange providers

Management and control complexities: Part V of the hidden costs of Exchange providers

Posted on December 17, 2014

In case you missed it: Read Part I, Part II, Part III, Part IV of this series. Last night the power was out at my home. Luckily it wasn’t too cold so we cozied up under the blankets and […]

View post: Email templates to help you avoid drowning in your inbox

Email templates to help you avoid drowning in your inbox

Posted on December 12, 2014

Let’s talk numbers. According to an Osterman Research report from March2014, the average employee deals with nearly  200 emails in a regular workday. The work involved in those […]

View post: Security: Part IV of the hidden costs of Exchange providers
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Security: Part IV of the hidden costs of Exchange providers

Posted on December 10, 2014

In case you missed them: Read Part I, Part II, Part III of this series. Here’s where I’m really lucky: Unlike the previous posts in this series, I don’t have a personal horror […]

View post: Take the pain out of data ingestion for email archiving
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Take the pain out of data ingestion for email archiving

Posted on December 9, 2014

Every year, when tax season approaches, I start the tedious process of gathering all the information I need.  Which usually entails scouring random drawers, looking in unlabeled envelopes […]

View post: Support: Part III of the hidden costs of Exchange providers
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Support: Part III of the hidden costs of Exchange providers

Posted on December 1, 2014

In case you missed it: Read Part I and Part II of this series. Here’s what I have to do when I need to call my health insurance company or my cable TV provider: I block an hour on my […]

View post: Are you prepared for hard drive crashes? Because you should be.

Are you prepared for hard drive crashes? Because you should be.

Posted on October 31, 2014

“Every week,” says Google Labs, “140,000 hard drives will crash in the United States.” That’s a massive number. Terrifying. And it’s all the more […]

View post: Optimizing and troubleshooting Outlook for Mac OS X
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Optimizing and troubleshooting Outlook for Mac OS X

Posted on October 2, 2014

Update Feb 2015: Are you using Outlook 2015 for OS X? Read the note at the bottom. I’m a Mac user. And Outlook for Mac makes me sad. That’s because, when compared to its Windows […]

View post: New video: How “My Services” empowers Intermedia’s end users
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New video: How “My Services” empowers Intermedia’s end users

Posted on August 1, 2014

I know we focus a lot on how Intermedia products positively impact IT admins. But that doesn’t mean we’re not thinking about end users. One of the really important ways we make […]