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New Feature Announcement for HostPilot® and the Partner Portal – Two-factor authentication (2FA)

Two-factor authentication (2FA) is one of the best ways to help ensure your HostPilot® or Partner Portal account don’t get hacked. With 2FA enabled, account owners, account contacts and partner admins are required to successfully pass a second identity verification check before being granted access. Make sure to add an extra layer of security by enabling 2FA for your HostPilot or Partner Portal account and protect the main entry point to all Office in the Cloud™ services.

We’ve also made it super easy and implemented push notification as a 2FA authentication method by downloading the Intermedia VeriKey app for iOS or Android™ from the Apple® app or Google Play™ store. Once “Push Notification” is selected and the Verikey app is installed, the user will receive a push notification on their mobile device to allow or deny access.

For directions on enabling 2FA for Hostpilot, go to

For directions on enabling 2FA for the Partner Portal:

  • Login to Partner Portal
  • Click on “My Partner Account” on the homepage to access the drop down menu
    • Select “Portal Access”
    • Select the contact that you would like to enable 2FA
    • Select “Login options”
    • Enable “Two-factor Authentication”
    • Click “Save Changes”

For directions on enabling 2FA for the End User Control Panel, go to:

Office in the Cloud is a trademark or registered trademark of, Inc. in the United States and/or other countries. Android and Google Play are either registered trademarks or trademarks of Google Inc. Apple is a registered trademark of Apple Inc.

About The Intermedia Team

Intermedia is a Unified Communications as a Service (UCaaS) and business applications provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 120,000 business customers and 6,600 active partners rely on Intermedia for greater reliability and productivity.