Intermedia news
Intermedia’s Cloud PBX Awarded Editor’s Choice by PCMag.com
PCMag.com is a leading authority on technology, delivering labs-based, independent reviews of the latest products and services. I am pleased to announce that, following thorough testing of the industry’s top business-class VoIP service providers, PCMag.com has selected Intermedia’s Cloud PBX for an Editor’s Choice award!
This is even more exciting given that we’re hot off the win of being named one of the Top 10 VoIP Solution Providers of 2017 by Enterprise Networking Magazine.
PCMag.com editor Logan Harbaugh shares why Intermedia is his pick
With a 4.5/5 “excellent” rating, Cloud PBX “impressed” Logan with its “very complete feature set,” selection of hardware phone options, and “polished softphone and mobile clients.” While it’s not the lowest price VoIP solution, Logan expressed to readers that the features, implementation, and delivery make Cloud PBX worthy of an acclaimed Editor’s Choice badge.
Cross-service integration and J.D. Power-certified support deliver added value
Logan also awards greater value to the “excellent support, cross-service integration, and the host of additional business cloud services.” As a result, companies can outsource their phone functions, along with their communications and collaboration needs:
…Intermedia is more than just a VoIP provider. In addition to Cloud PBX, Intermedia offers a lot of other cloud and hosting services, too, including hosted email, email and data archiving, web faxing, managed Microsoft® Office 365®, and a business cloud storage and backup service for files, email, and virtual infrastructure. The company also offers various integration options of these products so, for example, if you buy email, Microsoft Office 365, and the phone service, then you’ll automatically be able to initiate calls through Microsoft Outlook® or Microsoft Skype®, get voicemail messages as emails, and so forth.
Intermedia’s proprietary voice services offer enterprise-grade security, 99.999% availability, and 24/7 support, that’s certified by J.D. Power and the TSIA. By doing away with binding contracts and cancellation fees, Intermedia focuses on keeping users happy every month. By taking this approach, Intermedia’s Cloud Voice business continues to grow rapidly, with our experts switching over approximately 1.5 billion minutes each year.
For more details on PCMag.com’s experience with our Cloud PBX offering, including capabilities, hardware interoperability, the softphone application, and overall user experience, check out the full product review http://in.pcmag.com/cloud-services/114372/review/intermedia-cloud-pbx.
Microsoft, Office 365, Outlook and Skype are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. J.D. Power 2016 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.
