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Intermedia Wins CompTIA ChannelCon 2016’s “Best Services and Support” Award

It’s been a busy first half of the year, but we are not slowing down. We’ve made continued investments in our partner resources pool, adding new marketing resources to Intermedia University, and marketing automation tools with complete campaigns that can be launched in just minutes.

The reaction we’ve gotten from current and prospective partners has been wonderful. In fact, our efforts have once again been recognized by the peers and partners in attendance at this year’s CompTIA ChannelCon event with a “Best Services and Support” award.

A great time at ChannelCon 2016

More than 150 vendors and distributors gathered at the Diplomat Resort and Spa in Hollywood, Florida to exchange ideas, form alliances, check out the competition, and network with new customers and partners. ChannelCon is always an incredible opportunity to meet with our partners in person, so winning a “Best of ChannelCon” award makes the experience that much better.


Reactions to our “Best of ChannelCon” award

Here’s what Curt Mark, VP of Channel Sales at Intermedia, had to say when we brought home the award.

“We’re honored to have once again been recognized by our partners and peers for providing the very best in services in support. We take great pride in being there for our partners across every stage of their customer’s lifecycle. This partnership extends across marketing and lead generation, sales and technical support, onboarding and migration, account administration, and retention, in addition to upsell and cross-sell support. Being voted the best at something we feel so strongly about is really exciting.”

I talked to Intermedia partner Shannon O’Brien, owner of O’Brien Technologies, about what “Best Services and Support” means for him, and he had this to say:

“Excellent service and support mean a partner that helps us become more efficient across everything that we do from administration and billing to sales support. I feel very fortunate to have Intermedia in my corner. Since day one, whenever we have had an onboarding or support situation that we’ve needed assistance with, Intermedia has immediately taken ownership of the case and treated our customer just as if it was their own. In fact, our largest customer wouldn’t have happened it wasn’t for the Intermedia onboarding team.”

And in case you haven’t seen it, here’s our pledge to our partners.

About The Intermedia Team

Intermedia is a Unified Communications as a Service (UCaaS) and business applications provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 120,000 business customers and 6,600 active partners rely on Intermedia for greater reliability and productivity.