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Intermedia Named Overall Collaboration Winner in CRN’s 2018 Annual Report Card

Solution Providers Recognize Intermedia as a Best-in-Class Channel Provider in the Support, Partnership, and Managed Services Categories

We’re thrilled to be named the winner in the Collaboration [Support Winner, Partnership Winner, Managed & Cloud Services Winner] category of CRN®’s 2018 Annual Report Card (ARC) awards program, beating out IBM and Cisco among others!

The Annual Report Card summarizes results from a comprehensive survey that details solution provider satisfaction across product innovation, support, and partnership for the hardware, services and software vendors they team up with. The vendors with the highest ratings are named to the prestigious Annual Report Card list of winners and celebrated as best-in-class by their partners. The results also provide the IT vendor community with valuable feedback—directly from their solution providers—that can be used to refine product offerings, enhance support offerings, and improve communication with partners.

Eric Martorano, our Chief Revenue Officer, explains why Intermedia has been honored with this prestigious award:

Many solution providers claim to be “partner first”, but Intermedia actually puts its partners at the center of it all. By surrounding our partners with everything they need to be successful and profitable, they can realize higher margins and healthy and new recurring revenue streams, as well as longer-term customer relationships. The features of our partner program are designed to help our partners focus more on selling versus the common margin-pinching motions they may experience elsewhere, and being recognized by CRN’s Annual Report Card is validation that our investments are resonating with our partners and their customers.

Overcoming fierce competition to win

This year’s group of honorees was selected from the results of an in-depth, invitation-only survey by The Channel Company’s research team. More than 3,000 solution providers were asked to evaluate their satisfaction with more than 65 vendor partners in 24 major product categories. Intermedia, along with the rest of the winners, will be honored throughout The Channel Company’s XChange 2018 conference taking place August 19-21st in San Antonio, TX.

When asked why the ARC award is so important, Bob Skelley, CEO of The Channel Company had this to say:

An ARC award is one of the industry’s most prestigious honors. It symbolizes a vendor’s dedication to delivering high quality and innovative product and program offerings to their channel partners. CRN’s Annual Report Card provides solution providers with the rare opportunity to offer their invaluable insight on vendors’ products and services, as well as their partner programs. As a result, the technology suppliers are equipped with actionable feedback to bolster their efforts to remain the best-of-the-best. Congratulations to each of this year’s ARC award winners—we look forward to honoring them at our XChange 2018 conference this August.

You can view the complete 2018 Annual Report Card results online at and in the October issue of CRN.


About Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia