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How To Enable ‘Send On Behalf’ Permissions Using Outlook

Do you have an administrative assistant? Do you need to give someone else the ability to send email out or arrange meetings for you? Outlook can help.

Outlook lets you name a delegate to send outbound email and calendar appointments on your behalf. And even though the outbound message comes from their mailbox, you and your mailbox will be very clearly labeled as the individual on whose behalf the message was sent.

This feature has proven so popular with our customers that we have developed a handy training article on the topic in our Knowledge Base.

Setting up “Send on behalf of” permissions

Once you choose your delegate, you need to give them permission to send out messages and perform other tasks for you. While the process varies depending on which version of Outlook you are using, it is very easy to do and can be accomplished in less than 30 seconds.

Outlook 2010/2013:

First, select the File tab on the top ribbon and go to Info. Next, select Account Settings, which should open a small drop-down menu. Then select Delegate Access.

Now click Add and search through your personal or company address book for your delegate’s email account. After you’ve selected that person, you’ll need to determine the level of access you want to give them. If you select None for everything, then the delegate will only be able to send out emails on your behalf. 

Outlook 2011 for Mac:

If you’re using a Mac, there are a few more steps involved. You’ll need to open Preferences and select Accounts. Hit the Advanced button and then select the Delegates tab. Use the + button to open a search pop-up where you can search your address book for your delegate. When you select your delegate, you’ll see the permissions dialog box where you can set the access level. As with the Windows versions of Outlook, if you select None for everything, your delegate will only be able to send out email messages on your behalf.

Learn more about Outlook permissions 

For a more in-depth look at Outlook permissions and “send on behalf of” capabilities, read our full Knowledge Based article. And if you have any follow-up questions, please give us a call at 800.379.7729. Our support experts will answer the phone in about a minute and will be happy to provide you with a more personalized level of assistance to get you exactly where you need to be.

About Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia