G2 Awards: Adding a Bit of Spring to Our Step

May 11, 2023

Explore other posts on these topics:

We are thrilled to share that we have been awarded multiple badges from the newly released G2 Spring 2023 reports. As the largest customer review site for business software, G2 plays a significant role in helping technology shoppers make informed decisions. Based on real customer reviews and feedback, winning these awards is a testament to our commitment to providing excellent products, services, and support that meets and exceeds customer and partner needs.

We are grateful to our amazing customers who trust and support us, and we know that we must earn and keep their loyalty every day. We recognize that they have a choice, and we are honored that they have chosen us.

We are excited to have once again been awarded badges in numerous categories, including:

  • Spring 2023 Leader: This badge recognizes our position as a leader in the market, with a high market presence and high customer satisfaction scores.
  • High Performer (Mid-Market and Small Business): This badge demonstrates our ability to provide exceptional products and services to customers in the mid-market and small business sectors.
  • Easiest Setup (Small Business): We are proud to receive this badge, as it highlights our commitment to providing our small business customers with a hassle-free setup experience.
  • Easiest to Use (Small Business and Enterprise): This badge recognizes our focus on creating user-friendly products that are easy to use for both small business and enterprise customers.
  • Fastest Implementation (Enterprise): Winning this badge is a testament to our commitment to providing fast and efficient implementations for our large, enterprise customers.

At our core, we are dedicated to transforming the way people communicate and collaborate no matter where they’re located so their organizations can thrive. We are constantly working to make our products as useful, reliable, and secure for our customers. Winning these badges from G2 is an honor, and, again, we are so grateful to our Intermedia community for trusting in us.

Straight from the customers’ mouths/hands

Best Customer Service

“The customer service is excellent. They are great at answering questions and are transparent with what their system can and can’t do. They are quick to respond and help to solve any issues.”

 

Great Product for Our Business

“We like the groups and the auto attendant feature. We can have users sign in like a call center environment or simply have a line in a shop that we can forward or whatever we need to do with routing. Love the product!”

 

Wonderful program, takes care of our needs internally, and our customers externally!

“Chat and text features are very helpful. It is easy to find people and share their contact info. I’ve also had good results from support when needed.”

 

Learn more about how Intermedia is helping businesses just like yours work better…from wherever.

Mariel Santos

Mariel Santos is the Director of Marketing Communications at Intermedia

May 11, 2023

Explore other posts on these topics: