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Migration: Part I of the hidden costs of Exchange providers

I hate moving.

You have to make sure you have all the appropriate tools to support your move – boxes, packing tape, bubble wrap. You may even have to take time off work. Let’s not mention the piling up of all your regular projects that you’re not getting to while focusing on the move.

If you’re doing it yourself, you’re looking at a lot of time and effort. If you’re hiring a moving service there’s the expense, and, if you choose an inexperienced of disreputable service, the uncertainty of knowing whether your fragile items will remain protected and your furniture arranged in place.

Migrating email and other core IT services can feel a lot like moving. It gets costly if the service provider you’re moving to doesn’t provide the features you need to complete your move.  Even if they do, there are the logistical concerns. How much downtime will there be? Will my folder structure and historical emails be maintained? How much time am I going to have to spend coordinating all this?

According to Hitachi Data Systems, migrations account for 60% of all large IT projects amongst companies surveyed, with the two biggest concerns being downtime and budget overruns. Migration concerns are real and should be considered carefully. This six part series will explore the hidden costs of some IT service providers…starting with email migration.

Hidden cost #1: Email migration

Email migration can be costly if your provider doesn’t include it as a complimentary service.  Many providers will often charge for assisted migration or force you to use DIY tools that are cumbersome and difficult to use. Some bypass it altogether requiring you to work with third-party providers.

Migrating your email to our Office in the Cloud is free. We don’t assess data import charges or charge for user, groups or contact creations.

All of our migrations are handled by our expert Cloud Concierge ™ team. They combine years of experience along with proprietary tools and techniques. In the case of Hosted Exchange, on average, we migrate over 15,000 mailboxes a month.

From the moment you call, our team will work with you to develop and execute a migration plan custom-tailored to the needs of your business. While you maintain management control over the process and determine the pace and cut-over time to our service.

During onboarding and setup, our Cloud Concierge team is available 24/7 to keep you on a path to rapid deployment.

Learn how Intermedia’s Office in the Cloud compares against other providers.

About The Intermedia Team

Intermedia is a Unified Communications as a Service (UCaaS) and business applications provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 120,000 business customers and 6,600 active partners rely on Intermedia for greater reliability and productivity.