Making the change to remote work?
We're happy to help you stay connected

Learn more

Email Continuity for Office 365

December is officially upon us – lights twinkling, holiday music filling the airways, your customer’s office 365 mailbox is …unavailable?

Don’t let an unexpected Office 365® outage ruin this holiday season. Now, offer your customers Office 365 from Intermedia with the assurance that their business activities can carry on in the event of an outage with Intermedia’s newest addition – Email Continuity for Office 365. Here’s how it works.

Email Continuity for Office 365 – Help ensure mailbox availability, even in the event of an outage.

A 99.9% SLA for Office 365 may seem sufficient, but the potential of not being able to access imperative business emails still lingers. For those heavily reliant on emails as part of their normal day to day activities – maximum availability is key.

Email Continuity for Office 365 is designed to eliminate downtime in the event of an outage of your primary Office 365 Exchange Online service. This provides an emergency secondary mailbox, giving users access to 30 days of historical email and attachments, calendar items, tasks and contacts using Outlook Web Access (OWA).

  • Inbound email is routed through a primary and secondary emergency mailbox
  • Full-featured emergency mailbox provides access to more than just Inbox and Sent Items
  • Advanced antivirus and anti-spam using multiple industry-leading email security engines
  • Easy access to Outlook Web Access (OWA) from a wide range of devices
  • All emergency mailbox actions are mirrored back to the primary mailbox upon restoration

Office 365 from Intermedia complemented with Email Continuity

Email Continuity now joins other Intermedia services such as SecuriSync®, Email Archiving, and Hosted PBX as an essential, value-added service designed to enhance Office 365.  Only available with the purchase of Office 365 from Intermedia, Email Continuity differentiates your offer by maximizing mailbox availability, even in the event of an Office 365 outage.

What is Office 365 from Intermedia?

Recently, Intermedia announced that in addition to selling Hosted Exchange, we are now offering Office 365 from Intermedia as part of our Office in the Cloud portfolio. Intermedia enhances Office 365 with a range of integrated services that facilitate superior levels of backup, security, compliance and communication over Office 365 on its own. What’s more, partners now have an easy way to sell, support and differentiate Office 365, all while making higher margins.



Microsoft and Office 365 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

About Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia