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View post: International Transportation Company Keeps Communication and Collaboration Moving with Intermedia Unite, Email, and Contact Center
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International Transportation Company Keeps Communication and Collaboration Moving with Intermedia Unite, Email, and Contact Center

Posted on June 24, 2022

Since the employees who were critical to making the decisions were often spread around the country, be it in an office or out in the field, H&M needed the communications tools that allowed all the modes of communication to happen wherever the employee might be located. Once Mr. Witham discovered the all-in-one communications and collaboration platform Intermedia Unite, he was sold.

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International Transportation Company Keeps Communication and Collaboration Moving with Intermedia Unite, Email, and Contact Center

Posted on June 24, 2022

Since the employees who were critical to making the decisions were often spread around the country, be it in an office or out in the field, H&M needed the communications tools that allowed all the modes of communication to happen wherever the employee might be located. Once Mr. Witham discovered the all-in-one communications and collaboration platform Intermedia Unite, he was sold.

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Interface Technologies Northwest Chooses Intermedia Cloud Communications Solutions to Support Clients Big and Small

Posted on April 19, 2022

Interface Technologies Northwest (ITN) is a Seattle-based telecommunications company founded in 2001, serving organizations throughout western Washington. It’s a veteran-owned business that provides structured cabling, wireless solutions, and unified communications. They have a wide footprint of customers and specialize in the aerospace, construction, and legal industries.

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How to Grow Your Business as a UCaaS Provider

Posted on February 17, 2022

Not all UCaaS providers structure their MSP partner relationships in the same way, and few of them do so with an approach that benefits your business. How do you choose the right provider whose partner model benefits your business the most?

View post: Why VoIP Solutions Work Best for Remote Teams
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Why VoIP Solutions Work Best for Remote Teams

Posted on December 12, 2019

In the modern world, flexibility has become a significant element in how employees work. Technology provides workers with the ability to do their jobs from anywhere. A survey from the International Workplace Group (IWG) found that 70% of employees work at least one day of the week remotely. Remote working has certainly changed workplace dynamics, including those related to communications. Many organizations have found that VoIP solutions work best for remote teams.

View post: Robocalls Are More Pervasive Than Ever, Learn How to Protect Your Organization
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Robocalls Are More Pervasive Than Ever, Learn How to Protect Your Organization

Posted on November 5, 2019

Even though many safeguards have been put in place to keep you from having to deal with email spam, robocalls are becoming more prevalent than ever; some would call it an epidemic. The FTC recently released its 2019 Do Not Call Registry Data Book, noting that 71% of complaints are related to robocalls.

View post: 7 Reasons to Hang Up Legacy Phone Systems
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7 Reasons to Hang Up Legacy Phone Systems

Posted on October 29, 2019

You may think that switching to a new phone system will be too complex or expensive. The reality is that the transition from an old legacy phone system to a cloud-based PBX system can be very smooth and fast. Take a closer look at 7 reasons why it’s time to hang up legacy phone systems.

View post: Your contact center should be cloud-based. Just ask Jerry…
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Your contact center should be cloud-based. Just ask Jerry…

Posted on October 21, 2019

Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.

View post: Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019
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Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019

Posted on September 11, 2019

Although there are over 120 hosted IP telephony and UCaaS brands in North America vying for customer attention and investment, Frost & Sullivan analyzed the 30 leading players in the North American market. Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, Dialpad, 8×8, Verizon, and Comcast.

View post: Protect your business and increase employee productivity with new Intermedia Unite® Spam Caller Protection
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Protect your business and increase employee productivity with new Intermedia Unite® Spam Caller Protection

Posted on July 18, 2019

Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers.

View post: Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!
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Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!

Posted on June 25, 2019

The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.

View post: Add More Value with the Intermedia Unite™ Envision Partner Dashboard
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Add More Value with the Intermedia Unite™ Envision Partner Dashboard

Posted on May 2, 2019

When Unite senses any type of problem – it notifies you, according to YOUR specifications. Simply decide which types of events you want to be notified of (negative trends or the number of poor connections.) Then, decide who should be notified.

View post: Onboard Users Even Faster with Our All-New Intermedia Unite User Import Tool
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Onboard Users Even Faster with Our All-New Intermedia Unite User Import Tool

Posted on April 16, 2019

In order to help our partners and customers to have a better onboarding experience, we’ve developed an all-new, faster and more efficient method of importing users into Intermedia Unite

View post: Introducing Receptionist View for Intermedia Unite™—the must have tool for today’s receptionist, administrative assistant, and business operator
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Introducing Receptionist View for Intermedia Unite™—the must have tool for today’s receptionist, administrative assistant, and business operator

Posted on March 28, 2019

With a few simple clicks, receptionist, administrative assistants and business operators can now provide the best-in-class experience your customers and your organization deserve.