Up-to-date phone systems and business continuity go hand in hand. While phone systems may seem like a communication tool of the past, they’re still an essential part of business growth. With 65 percent of customers preferring to contact a business via a phone call, your business shouldn’t phase out this form of communication just yet.
If your company is considering a switch from a legacy phone system to a cloud-based phone system, then you may need to build a business case to do so. Determining the return on investment (ROI) of cloud-based phone systems will be the strongest metric to sell the switch. With greater reliability, ease of scaling, fewer interruptions to productivity, and reduced costs, you’ll find that making the transition to the Cloud is a smart business move.
In the modern world, flexibility has become a significant element in how employees work. Technology provides workers with the ability to do their jobs from anywhere. A survey from the International Workplace Group (IWG) found that 70% of employees work at least one day of the week remotely. Remote working has certainly changed workplace dynamics, including those related to communications. Many organizations have found that VoIP solutions work best for remote teams.
Look for a cloud voice provider that provides 5-9’s of uptime and is a “channel first” company giving you the power to own the branding, billing, and the customer relationship. Look for a company that will help you in all aspects as your customers look to be moved off of their Toshiba system onto a cloud-based solution.
In life, only three things are constant: death, taxes and the humble desktop phone. Yet today, many question the utility of tying a communications tool to a desk in an ever-increasingly […]
Today, I’m very happy to announce that Intermedia has been recognized as one of the Top 10 VoIP Solution Providers of 2017 by Enterprise Networking Magazine! A distinguished panel of […]
Voice over Internet Protocol (VoIP) is a broadly used, but little understood, umbrella term to describe something simple: sending your voice over the internet. VoIP capabilities appear in […]
With winter storm season upon us and areas of the country already impacted by disruptions like wildfires, floods, and hurricanes, our very own Mark Sher, VP of Product Marketing for Cloud […]
As Hurricane Matthew continues its assault on the Southeast and a storm system heads toward the Pacific Northwest, now is the time to make sure you have a business continuity plan in place. […]
