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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

View post: New Backup Service for Microsoft 365 protects vulnerable data
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New Backup Service for Microsoft 365 protects vulnerable data

Posted on March 3, 2021

Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.

View post: The Importance of Owning Your Customer Relationships

The Importance of Owning Your Customer Relationships

Posted on February 7, 2022

Channel partners provide SMBs with a single, reliable, and comprehensive source to meet their complex IT needs. In the United States, an estimated 70% of more than $500 billion in IT spending by U.S. companies flows through or is influenced by the approximately 160,000 solution providers in the country’s IT channel ecosystem, according to a 2020 study by CompTIA.

View post: Are Cloud Communications Right for Your Small Business?

Are Cloud Communications Right for Your Small Business?

Posted on February 3, 2022

Every small business must maximize resources to grow and thrive. Technology is often an avenue to do just that. By leveraging platforms that enable more seamless productivity and efficiency, […]

View post: 3 Ways UCaaS Supports Business Goals

3 Ways UCaaS Supports Business Goals

Posted on January 31, 2022

Unified communications as a service (UCaaS) brings all your communications tools together under one umbrella. This business case for UCaaS is clear. It simplifies communications and, as a […]

View post: 6 Reasons Why Your Business Should Offer Live Chat Support

6 Reasons Why Your Business Should Offer Live Chat Support

Posted on January 26, 2022

How customers contact businesses for support is changing. Many want easier ways to interact when they have questions or need help. Live chat support in contact centers is becoming a leading […]

View post: Video Conferencing and AV Integration

Video Conferencing and AV Integration

Posted on January 25, 2022

With over 40 percent of U.S. employees working remotely at least part-time and remote work trending permanent, digital meetings are becoming the norm. And with more virtual communications, […]

View post: 6 Tips for New UCaaS Resellers

6 Tips for New UCaaS Resellers

Posted on January 24, 2022

Providing your customers with the best products and services is critical to attracting and retaining them. As the workforce model shifts, many may be seeking new technology applications for […]

View post: Cloud Communication Tools for the Restaurant Industry: Improve Guest Satisfaction and Employee Efficiency

Cloud Communication Tools for the Restaurant Industry: Improve Guest Satisfaction and Employee Efficiency

Posted on January 19, 2022

The restaurant industry is high-touch and employee-driven. It’s also fast-paced and requires efficiency in every aspect, including communication. The sector is embracing technology with […]

View post: How Secure Is CCaaS?

How Secure Is CCaaS?

Posted on January 18, 2022

With CCaaS (contact center as a service), your customer service agents can serve customers and access advanced contact center tools from anywhere. And with a work-from-wherever team, you can […]

View post: 8 Features You Need for High-Level Webinar Presentations

8 Features You Need for High-Level Webinar Presentations

Posted on January 17, 2022

Webinars are a powerful medium for presenting education, product demonstrations, thought leadership, and more. They can be highly effective and translate into sales opportunities. When […]

View post: 4 Things to Seek Out in a Legal Services UCaaS Provider

4 Things to Seek Out in a Legal Services UCaaS Provider

Posted on January 13, 2022

Law firms are a prime target for cyber attackers because they handle a large amount of sensitive data. According to a report published by the American Bar Association, 29 percent of law […]