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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

View post: Are You Getting the Most Out of Your IVR? 6 Things to Look Out For
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Are You Getting the Most Out of Your IVR? 6 Things to Look Out For

Posted on March 13, 2023

Getting an IVR up and running may seem daunting, but just remember the first item on this list – keep it simple. For many businesses, a simple IVR setup is all that’s necessary to have a great customer experience.

View post: Why the Time is Now to Switch Your Business to a VoIP Business Phone System
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Why the Time is Now to Switch Your Business to a VoIP Business Phone System

Posted on March 10, 2023

If you’re a small or medium-sized business owner or buyer for the organization, you’re likely always looking for ways to improve your operations and save money. One area where […]

View post: 7 Call Center Solutions for Small Business Success

7 Call Center Solutions for Small Business Success

Posted on March 9, 2023

Excellent customer service is key to business success, and call center solutions for small business operations can help. Discover seven must-have features.

View post: 6 Reasons Why Your Small- or Medium-sized Business Needs Cloud Communications Solutions
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6 Reasons Why Your Small- or Medium-sized Business Needs Cloud Communications Solutions

Posted on March 6, 2023

Modernizing your small business phone system with cloud communications solutions can provide numerous benefits for your business: saving money, improving collaboration, streamlining your operations, improving call quality, and more.

View post: Enterprise Contact Center Solutions: The Definitive Guide
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Enterprise Contact Center Solutions: The Definitive Guide

Posted on February 20, 2023

Enterprise contact center solutions can help a company reach its customer service goals. Discover the benefits of a Contact Center as a Service platform.

View post: Unlock the Cost Savings, Mobility, Versatility, and Reliability of a Cloud-Based Phone System (aka UCaaS) for Your SMB
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Unlock the Cost Savings, Mobility, Versatility, and Reliability of a Cloud-Based Phone System (aka UCaaS) for Your SMB

Posted on February 15, 2023

Cloud-based phone systems offer a host of features beyond just voice services, making them the ultimate solution for businesses looking to streamline their communications and collaboration.

View post: What’s the Best White Label VoIP App?

What’s the Best White Label VoIP App?

Posted on February 9, 2023

Unified communications services can only work as well as their software permits. Discover the crucial features of a white label VoIP app and which one is best.

View post: How Cloud Communications (UCaaS) Can Open the Door into Managed IT for Copier Dealers
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How Cloud Communications (UCaaS) Can Open the Door into Managed IT for Copier Dealers

Posted on February 9, 2023

UCaaS enables you to offer your customers a reliable, feature-rich communica­tions platform that can be the mainstay of flexible hybrid and remote offices, today and in the future.

View post: Customer Calling Software: 9 Key Functions & Features

Customer Calling Software: 9 Key Functions & Features

Posted on February 6, 2023

Phone calls remain an effective way to interact with clients. Many customers still prefer speaking with an agent over other digital communication techniques. Companies can ensure that […]

View post: Why Being a UCaaS Reseller Makes Great (Dollars and) Sense
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Why Being a UCaaS Reseller Makes Great (Dollars and) Sense

Posted on February 6, 2023

By offering UCaaS services as a reseller, you can increase profitability, differentiate yourself from your competitors, and offer your customers a more personalized solution for their communication needs.