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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

View post: New Backup Service for Microsoft 365 protects vulnerable data
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New Backup Service for Microsoft 365 protects vulnerable data

Posted on March 3, 2021

Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.

View post: How to Optimize the Customer Journey Touch by Touch

How to Optimize the Customer Journey Touch by Touch

Posted on April 26, 2022

For companies to thrive and grow, they must prioritize customer experiences. That includes many different touchpoints and interactions, especially with omnichannel options. As customers […]

View post: The Ins and Outs of White Label IT Support Services

The Ins and Outs of White Label IT Support Services

Posted on April 25, 2022

Whether you’re selling a private label or white label platform, your own products, or both, white label IT support services can help your company grow. Relying on a third-party provider […]

View post: Interface Technologies Northwest Chooses Intermedia Cloud Communications Solutions to Support Clients Big and Small
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Interface Technologies Northwest Chooses Intermedia Cloud Communications Solutions to Support Clients Big and Small

Posted on April 19, 2022

Interface Technologies Northwest (ITN) is a Seattle-based telecommunications company founded in 2001, serving organizations throughout western Washington. It’s a veteran-owned business that provides structured cabling, wireless solutions, and unified communications. They have a wide footprint of customers and specialize in the aerospace, construction, and legal industries.

View post: 7 Digital Transformation Challenges Leaders Need to Overcome

7 Digital Transformation Challenges Leaders Need to Overcome

Posted on April 19, 2022

Change is hard in any capacity. Digital transformation is typically one of the biggest changes any organization will face. With it comes a variety of challenges for leadership and employees. […]

View post: Contact Center vs. Call Center: Which One Do You Need?

Contact Center vs. Call Center: Which One Do You Need?

Posted on April 18, 2022

The call center has served as the hub of customer service for decades. With the advent of toll-free 1-800 numbers and technologies like private branch exchange (PBX) and interactive voice […]

View post: Your Contact Center Should Be Cloud-Based

Your Contact Center Should Be Cloud-Based

Posted on April 12, 2022

The question of migrating to the cloud for communication applications is no longer one with much doubt. With hybrid workforces becoming the norm and the desire to integrate communication […]

View post: 5 Ways the Cloud Enables Business Communication

5 Ways the Cloud Enables Business Communication

Posted on April 11, 2022

Now that the cloud has become a mainstay in the business world, we’re starting to see the true impact of cloud business communications. Most companies use the cloud — 91 percent use the […]

View post: CCaaS for Small Business: Utopia or Reality?

CCaaS for Small Business: Utopia or Reality?

Posted on April 5, 2022

Small businesses are often fast adopters of technology. Still, they often think they’re “too small” to need something that they see as enterprise-specific. That can be the case with […]

View post: The Quick and Easy Guide to Hosted UCaaS

The Quick and Easy Guide to Hosted UCaaS

Posted on April 4, 2022

There’s a reason the market for UCaaS is predicted to have double-digit growth through 2028. Hosted UCaaS – unified communications hosted in the cloud – became a pivotal tool for […]

View post: What the Future of Remote Work Looks Like

What the Future of Remote Work Looks Like

Posted on March 29, 2022

While there’s no crystal ball to foretell what the future of remote work will look like, some trends will guide the way. Before 2020, remote work gained acceptance and was something that […]