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View post: Animal Hospital and Pet Resort Sets New Standards with Customer Experience Using Intermedia Unite.
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Animal Hospital and Pet Resort Sets New Standards with Customer Experience Using Intermedia Unite.

Posted on June 16, 2021

People love their pets and pet-lovers know that their dog or cat is a genuine member of the family. When pet-owners choose a care provider for their much-loved family members, trust is a key imperative for the provider they select. Dr. Brittany Simpson and her husband Andrew Simpson, owners of the Page Point Animal Hospital & Pet Resort, knew this full well and they designed their business to deliver a positive experience for both pets and their owners. I had the pleasure of speaking with the Simpsons, along with Elsa, their four-legged brand ambassador.

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Animal Hospital and Pet Resort Sets New Standards with Customer Experience Using Intermedia Unite.

Posted on June 16, 2021

People love their pets and pet-lovers know that their dog or cat is a genuine member of the family. When pet-owners choose a care provider for their much-loved family members, trust is a key imperative for the provider they select. Dr. Brittany Simpson and her husband Andrew Simpson, owners of the Page Point Animal Hospital & Pet Resort, knew this full well and they designed their business to deliver a positive experience for both pets and their owners. I had the pleasure of speaking with the Simpsons, along with Elsa, their four-legged brand ambassador.

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Boutique “Yachting” Law Firm Moves Through Choppy Waters to Smooth Sailing with a Modern, Cost-Effective, Cloud-Based Phone System

Posted on May 19, 2021

A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount.  So, what happens when a business meets this challenge?

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Commercial Preconstruction and Demolition Company Relies on Intermedia as a One-Stop-Shop to Keep Employees Connected

Posted on May 12, 2021

Introducing the Intermedia Business Innovators series – where Intermedia honors business and civic leaders who are improving customer care, employee engagement, and operations through […]

View post: What are You Doing to Keep Employees Engaged and Productive in a Virtual Environment?
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What are You Doing to Keep Employees Engaged and Productive in a Virtual Environment?

Posted on October 29, 2020

An engaged employee is also a productive and motivated employee. We’ve known this since the term became another buzzword and listicles began popping up around the web, espousing all the benefits available from developing an employee engagement program for your company. While this still holds, the methodology and strategy will require a revision to ensure you can keep employee engagement levels similar to pre-pandemic levels.

View post: Create a Complete Communications Solution for Your Business that’s Fully Integrated
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Create a Complete Communications Solution for Your Business that’s Fully Integrated

Posted on October 28, 2020

About 275.66 million Americans own smartphones – this is more than a 78 percent increase over the last decade. With this increased access to smartphones, customers want to communicate with your business through their preferred channels. This calls for a complete communications solution.

View post: Unified Communications for Small Business: 6 Features to Seek Out
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Unified Communications for Small Business: 6 Features to Seek Out

Posted on October 23, 2020

Unified communications for small business platforms provide employees with a portfolio of tools. Find out which features you should seek out.

View post: 6 Realistic Time Management Tips for Remote Workers
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6 Realistic Time Management Tips for Remote Workers

Posted on October 23, 2020

Effective time management is a significant challenge for most remote workers. But it doesn’t have to be. Discussed herein are realistic time management tips that’ll turn you into a telecommuting pro within no time.

View post: Stranded Oil Leverages Intermedia’s Communications and Collaboration Tools to Help Deploy a “Pajama Work Model,” and Save $100K Annually Along the Way
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Stranded Oil Leverages Intermedia’s Communications and Collaboration Tools to Help Deploy a “Pajama Work Model,” and Save $100K Annually Along the Way

Posted on October 22, 2020

With all workers moving to remote, Mr. Osburn said the transition was rather easy. “I didn’t have to do much as the IT manager. Everything we’ve built with infrastructure and the Intermedia platform was ready to go. Really, it was just another day at the office,” he commented.

View post: Intermedia Unite® Again Selected as PC Magazine Editors’ Choice Winner – rating is top among UCaaS providers

Intermedia Unite® Again Selected as PC Magazine Editors’ Choice Winner – rating is top among UCaaS providers

Posted on October 15, 2020

The team at Intermedia focuses every day on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. We are honored that our never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award.

View post: Workers Compensation Management Company Embraces Secure Collaboration to Bridge the Remote Divide
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Workers Compensation Management Company Embraces Secure Collaboration to Bridge the Remote Divide

Posted on September 17, 2020

For IT leaders, establishing robust communications and collaboration infrastructure is a priority to maintain operational continuity, stay responsive to customer needs, and facilitate employee productivity from wherever they happen to be working. For the many organizations that work in heavily regulated industries, the need for secure tools that maintained regulatory compliance is especially important.

View post: Timing Was Everything for This Manufacturer Deemed Essential During COVID-19
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Timing Was Everything for This Manufacturer Deemed Essential During COVID-19

Posted on August 20, 2020

How do you protect your employees and adhere to COVID-19 restrictions when you’re a manufacturer and the products you produce are deemed “essential”?

View post: Do Polls in Webinars Increase Engagement?
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Do Polls in Webinars Increase Engagement?

Posted on July 9, 2020

When your audience is engaged, you know your webinar was a success. One of the best ways to boost engagement is to make your webinar interactive with the use of real-time polls. Webinar polls encourage dynamic participation. You can also leverage them to learn more about your audience. Which, in turn, can help you create better webinars.

View post: Switch to Cloud-Based Phone Systems and Reap These Benefits
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Switch to Cloud-Based Phone Systems and Reap These Benefits

Posted on May 28, 2020

Every business understands the importance of communication. While there are many channels in which to do this, phone systems are still the most vital. Upgrading to cloud-based phone systems can provide your company with substantial benefits.