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Animal Hospital and Pet Resort Sets New Standards with Customer Experience Using Intermedia Unite.

Posted on June 16, 2021

People love their pets and pet-lovers know that their dog or cat is a genuine member of the family. When pet-owners choose a care provider for their much-loved family members, trust is a key imperative for the provider they select. Dr. Brittany Simpson and her husband Andrew Simpson, owners of the Page Point Animal Hospital & Pet Resort, knew this full well and they designed their business to deliver a positive experience for both pets and their owners. I had the pleasure of speaking with the Simpsons, along with Elsa, their four-legged brand ambassador.

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Animal Hospital and Pet Resort Sets New Standards with Customer Experience Using Intermedia Unite.

Posted on June 16, 2021

People love their pets and pet-lovers know that their dog or cat is a genuine member of the family. When pet-owners choose a care provider for their much-loved family members, trust is a key imperative for the provider they select. Dr. Brittany Simpson and her husband Andrew Simpson, owners of the Page Point Animal Hospital & Pet Resort, knew this full well and they designed their business to deliver a positive experience for both pets and their owners. I had the pleasure of speaking with the Simpsons, along with Elsa, their four-legged brand ambassador.

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Boutique “Yachting” Law Firm Moves Through Choppy Waters to Smooth Sailing with a Modern, Cost-Effective, Cloud-Based Phone System

Posted on May 19, 2021

A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount.  So, what happens when a business meets this challenge?

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Commercial Preconstruction and Demolition Company Relies on Intermedia as a One-Stop-Shop to Keep Employees Connected

Posted on May 12, 2021

Introducing the Intermedia Business Innovators series – where Intermedia honors business and civic leaders who are improving customer care, employee engagement, and operations through […]

Should You Become a Cloud PBX Phone Reseller?

Posted on May 4, 2021

More and more businesses are switching to hosted PBX phone services because of the enhanced reliability, flexibility, and cost benefits. Moving to a cloud-based phone system is also a […]

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Modernizing a 100-Year-Old Real Estate Business with a Cloud-Based Phone System Helps Company Realize Greater Efficiency and Record Sales

Posted on May 4, 2021

Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.

The Ultimate Guide to VoIP Options for Small Business

Posted on April 13, 2021

Is your phone system meeting the mark? For any small business, communication tools are imperative to success. Traditional legacy phones don’t offer much flexibility or functionality. They […]

UCaaS 101: Simplifying Unified Communications as a Service

Posted on April 8, 2021

Unified Communications as a Service (UCaaS) goes far beyond being a useful cloud-based tool. It’s driving significant changes in the way people work. But, it can be overwhelming if you’re new to the technology. We’ve unpacked the details in this guide: what it is, how it works, and how to empower your teams with it. It’s UCaaS 101 – the simplified information every business should have.

How to Ensure Reliable Phone Service for Your Company

Posted on March 16, 2021

No matter what industry your business is in, reliable phone service is a must. Without effective communications, you can’t continue operating. But, downtime isn’t the only phone service challenge your organization may be up against. To pull off uninterrupted communications, your staff needs to be able to access high-quality voice services from anywhere. Let’s look at your options for phone systems, which is the most reliable, and what factors you can control to ensure reliability.

Intermedia Unite® Again Selected as PC Magazine Editors’ Choice Winner – rating is top among UCaaS providers

Posted on March 10, 2021

The team at Intermedia focuses every day on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. We are honored that our never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award. Intermedia Unite, available on both Android and iOS platforms, is our flagship UCaaS product and combines a full-featured business phone with video conferencing, chat, contact center, file management, and more. In addition to again being named an Editors’ Choice, PCMag’s reviewers gave Unite a rating of 4.5/5 stars – placing it at the top of all UCaaS solutions.

Not All UCaaS Providers Are the Same – Choose a Partner to Help You Grow

Posted on March 2, 2021

Unified communications as a service (UCaaS) has emerged as the sine qua non of cloud-based technology during the pandemic. It boosts business resilience and enables remote teams to stay productive and connected. And, as a software as a service (SaaS) solution, even the best products are budget-friendly for businesses of all sizes. Here’s the catch – not all UCaaS providers are the same. To get the most out of your unified communications system, choose a partner that will do more than offer standard benefits. Find one that will help you grow.

The Ultimate Guide to Small Business Phone Systems

Posted on March 1, 2021

Your phone system is extremely critical to your company’s operations. If you’re considering updating your current solution or just starting your search, there are many considerations. In this guide, you’ll learn everything you need to know about choosing the best small business phone systems.

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Is Your Organization Properly Equipped to Enable Work Collaboration?

Posted on November 2, 2020

Asking successful CEOs what got them to the top, they’ll probably admit that it was always a group effort. While strategy, direction, and leadership can guide an enterprise to global success, it usually depends on a team of dedicated professionals that work to make that vision a reality.

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What are You Doing to Keep Employees Engaged and Productive in a Virtual Environment?

Posted on October 29, 2020

An engaged employee is also a productive and motivated employee. We’ve known this since the term became another buzzword and listicles began popping up around the web, espousing all the benefits available from developing an employee engagement program for your company. While this still holds, the methodology and strategy will require a revision to ensure you can keep employee engagement levels similar to pre-pandemic levels.