Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]
UCaaS enables you to offer your customers a reliable, feature-rich communications platform that can be the mainstay of flexible hybrid and remote offices, today and in the future.
Your VoIP contact center solutions can help or hinder your business. For example, 40% of customers will stop buying from a company after a poor experience. On the other hand, clients spend […]
Getting an IVR up and running may seem daunting, but just remember the first item on this list – keep it simple. For many businesses, a simple IVR setup is all that’s necessary to have a great customer experience.
