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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

View post: New Backup Service for Microsoft 365 protects vulnerable data
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New Backup Service for Microsoft 365 protects vulnerable data

Posted on March 3, 2021

Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.

View post: The Importance of Owning Your Customer Relationships

The Importance of Owning Your Customer Relationships

Posted on November 23, 2021

Channel partners provide SMBs with a single, reliable, and comprehensive source to meet their complex IT needs. In the United States, an estimated 70% of more than $500 billion in IT spending by U.S. companies flows through or is influenced by the approximately 160,000 solution providers in the country’s IT channel ecosystem, according to a 2020 study by CompTIA.

View post: Why Healthcare Needs UCaaS Solutions for Better Collaboration
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Why Healthcare Needs UCaaS Solutions for Better Collaboration

Posted on November 17, 2021

UCaaS (Unified Communication as a Service) powers communications and collaboration for many industries. Its features drive significant benefits for teams, and healthcare can reap them, too. […]

View post: How to Boost Work-from-Home Productivity for Newly Remote Teams

How to Boost Work-from-Home Productivity for Newly Remote Teams

Posted on November 15, 2021

For the most part, people tend to be more productive when working from home. A Stanford, Chicago Booth, and Mexico Autonomous Institute of Technology survey conducted from March 2020 to […]

View post: Top Email Security Risks Businesses Face in 2021

Top Email Security Risks Businesses Face in 2021

Posted on November 3, 2021

Risk is, unfortunately, part of every company’s technology ecosystem. Even with the best protections in place, security issues can still occur. Cyberattacks continue to evolve, so you must […]

View post: Is Contact Center Software a Good Option for Small Businesses?

Is Contact Center Software a Good Option for Small Businesses?

Posted on October 27, 2021

Contact center software for small business can be a great investment. When SMBs deploy CCaaS (Contact Center Software as a Service), they reap many benefits. It can drive productivity, […]

View post: How Many Video Meetings Is Too Much?

How Many Video Meetings Is Too Much?

Posted on October 25, 2021

It may seem hard to remember, but not long ago, video meetings were the exception, not the rule. Since the normalization of remote work, video conferencing has become a way of life in the […]

View post: Maryland Telephone Leverages Cloud-Based Unified Communications Tools to Deliver More Modern, Hybrid Work-Ready Features and Solutions to Customers
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Maryland Telephone Leverages Cloud-Based Unified Communications Tools to Deliver More Modern, Hybrid Work-Ready Features and Solutions to Customers

Posted on October 22, 2021

With nearly 50 years as a business communications provider, Maryland Telephone has strong local roots. The family-owned business launched in 1974 in Baltimore as a local telephone company, has evolved into the region’s “One source for total business communications solutions.”

View post: 8 Signs Your Small Business Is Ready for VoIP

8 Signs Your Small Business Is Ready for VoIP

Posted on October 20, 2021

Having the right technology is critical for any small business. You operate lean and focus on growth, so your investment in tech must be at the right time and for the right reasons. VoIP […]

View post: Are You Developing Contact Center Leaders?

Are You Developing Contact Center Leaders?

Posted on October 18, 2021

Customer success is only possible when you have a motivated, engaged team to serve customers. Without this, you’ll find there’s dissatisfaction internally and externally. How do you […]

View post: How We Support UCaaS Partners to Improve the Customer Experience

How We Support UCaaS Partners to Improve the Customer Experience

Posted on October 13, 2021

Serving our UCaaS (Unified Communications as a Service) partners is core to our culture and values. When we partner with providers, it’s not transactional. Our philosophy is to support our […]