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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

View post: New Backup Service for Microsoft 365 protects vulnerable data
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New Backup Service for Microsoft 365 protects vulnerable data

Posted on March 3, 2021

Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.

View post: The Definitive Guide to Communications-Enabled Business Processes
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The Definitive Guide to Communications-Enabled Business Processes

Posted on October 24, 2022

Find out what communications-enabled business processes are and how important they are to your business to have these in place.

View post: Agent Workforce Optimization: The Step-By-Step Guide
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Agent Workforce Optimization: The Step-By-Step Guide

Posted on October 17, 2022

Get tips and strategies on agent workforce optimization. Technology helps agents be productive and efficient in your contact center.

View post: Does Your Company Have a Virtual Water Cooler?
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Does Your Company Have a Virtual Water Cooler?

Posted on October 12, 2022

Remote teams can benefit from a virtual water cooler. Find out what it is and why your company should have one.

View post: 3 Best Practices to Reduce Customer Churn
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3 Best Practices to Reduce Customer Churn

Posted on October 3, 2022

Losing customers is bad for business. Find out how to reduce customer churn and increase loyalty by following best practices.

View post: Why CMOs Need to Rely on Technology to Succeed in 2022
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Why CMOs Need to Rely on Technology to Succeed in 2022

Posted on September 28, 2022

Business success depends on the right technology you use. CMOs should rely on technology to do this. Find out the link between a CMO and technology.

View post: How Contact Centers Can Emerge Unscathed from the Great Resignation
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How Contact Centers Can Emerge Unscathed from the Great Resignation

Posted on September 26, 2022

Millions of workers quit their jobs during the Great Resignation. But contact centers don’t need to face the brunt of this movement – find out why.

View post: What Is a Cloud Contact Center and What Can It Do for You?
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What Is a Cloud Contact Center and What Can It Do for You?

Posted on September 19, 2022

Organizations of all sizes are using a cloud contact center because of the benefits it offers. Find out how it can empower your customer-facing teams.

View post: The Only Guide to Unified Messaging You’ll Ever Need

The Only Guide to Unified Messaging You’ll Ever Need

Posted on September 14, 2022

Learn about unified messaging and how having a central system for all forms of communication can be an asset for your business.

View post: How CCaaS Takes Customer Service to the Next Level
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How CCaaS Takes Customer Service to the Next Level

Posted on September 12, 2022

CCaaS and customer service go hand-in-hand. Find out how a modern contact center solution enables better customer service.