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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

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New Backup Service for Microsoft 365 protects vulnerable data

Posted on March 3, 2021

Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.

UCaaS 101: Simplifying Unified Communications as a Service

Posted on April 8, 2021

Unified Communications as a Service (UCaaS) goes far beyond being a useful cloud-based tool. It’s driving significant changes in the way people work. But, it can be overwhelming if you’re new to the technology. We’ve unpacked the details in this guide: what it is, how it works, and how to empower your teams with it. It’s UCaaS 101 – the simplified information every business should have.

New to the Cloud? Here’s What You Need to Know

Posted on April 6, 2021

Is your business new to the cloud? You’re not alone. The cloud market has been increasing quickly over the past few years as businesses of all sizes – from SMBs and bootstrapped startups to global enterprises – have turned to cloud computing to solve problems, drive efficiencies, and stay competitive.

Public, Private, and Hybrid Cloud Communications

Posted on March 22, 2021

Cloud communications is an essential solution for businesses. In a dynamic, agile, and ever-evolving work world, the cloud offers flexibility and accessibility. Using the cloud for communications assures you can adapt, work from wherever, and reduce costs. However, there are multiple deployment methods: public, private, or hybrid. If your organization is considering a move to unified communications in the cloud, you’ll need to determine which model works best for you.

How to Ensure Reliable Phone Service for Your Company

Posted on March 16, 2021

No matter what industry your business is in, reliable phone service is a must. Without effective communications, you can’t continue operating. But, downtime isn’t the only phone service challenge your organization may be up against. To pull off uninterrupted communications, your staff needs to be able to access high-quality voice services from anywhere. Let’s look at your options for phone systems, which is the most reliable, and what factors you can control to ensure reliability.

Why Become a UCaaS Reseller?

Posted on March 15, 2021

Providing robust communications solutions can be challenging for some organizations. Seeking out specific platform partners can elevate product offerings and ensure profitability. In the space of unified communications (UC), companies can become UCaaS (unified communications as a service) resellers.

Intermedia Unite® Again Selected as PC Magazine Editors’ Choice Winner – rating is top among UCaaS providers

Posted on March 10, 2021

The team at Intermedia focuses every day on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. We are honored that our never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award. Intermedia Unite, available on both Android and iOS platforms, is our flagship UCaaS product and combines a full-featured business phone with video conferencing, chat, contact center, file management, and more. In addition to again being named an Editors’ Choice, PCMag’s reviewers gave Unite a rating of 4.5/5 stars – placing it at the top of all UCaaS solutions.

Why Your Team Is Dissatisfied with Your Videoconferencing Software

Posted on March 9, 2021

In 2021, video meetings are the norm. And with the predicted rise in remote work expected to persist even beyond the pandemic, the trend of using technology to connect and collaborate isn’t going anywhere. A more virtual work-world is all well and good if your organization is equipped with the right technology. But, what if you’re noticing problems with video conferencing software dissatisfaction among your team?

How to Use Phone Metrics to Make Better Business Decisions

Posted on March 8, 2021

The world of business has become very data-driven. Almost every aspect of a company is improvable when you look at the metrics behind it. Your phone communications are no different. Phone metrics can deliver vital insights that, in turn, help you make better business decisions.

Stranded Oil Leverages Intermedia’s Communications and Collaboration Tools to Help Deploy a “Pajama Work Model,” and Save $100K Annually Along the Way

Posted on March 4, 2021

Introducing the Intermedia Business Innovators series – where Intermedia honors business and civic leaders who are improving customer care, employee engagement, and operations through innovative thinking and decisive action.

Security Issues when Toggling between WFH and Personal Communications

Posted on March 3, 2021

Keeping business systems safe inside the corporate network is already a headache for security professionals. The new era of Work from Home (WFH) compounds the issue, expanding the threat perimeter and stretching IT resources to the limit. As more organizations allow for Bring Your Own Device (BYOD) as part of their IT policies, keeping every connected node secure depends on expert planning and real-time monitoring. Organizations must also consider cybersecurity interventions driven from the C-suite that go beyond the corporate network.