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Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

View post: From Analog to Digital: A Guide to Choosing a VoIP Business Phone System for Your Small Business
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From Analog to Digital: A Guide to Choosing a VoIP Business Phone System for Your Small Business

Posted on March 23, 2023

More and more businesses are making the switch from on-premises business phone systems to VoIP (Voice Over Internet Protocol) phone systems as they discover the many benefits VoIP provides […]

View post: How To Implement a Simple IVR System in No Time
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How To Implement a Simple IVR System in No Time

Posted on March 22, 2023

A simple IVR system can optimize your customer service. Learn what an IVR system can do for your company, the best way to set one up, and the mistakes to avoid.

View post: The Top 5 Ways VOIP Business Phone Systems Can Save Small Businesses Big Money
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The Top 5 Ways VOIP Business Phone Systems Can Save Small Businesses Big Money

Posted on March 20, 2023

VOIP phone systems can provide significant savings for small businesses on a tight budget while also giving your employees features and functionality that can increase their productivity and help them better serve your customers.

View post: All You Need To Know About Using an Internet Phone System
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All You Need To Know About Using an Internet Phone System

Posted on March 16, 2023

The internet is well-suited to communicating through written text, but how good is it for voice calls? Learn key pointers about using an internet phone system.

View post: Why Switching from An On-Prem Business Phone System to The Cloud is Easier Than You Think
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Why Switching from An On-Prem Business Phone System to The Cloud is Easier Than You Think

Posted on March 15, 2023

The benefits of switching from an on-premises business phone system to the cloud are vast – from cost savings, to mobility, to scalability, to number of additional features, to […]

View post: The A to Z Guide to Hosted PBX Systems

The A to Z Guide to Hosted PBX Systems

Posted on March 14, 2023

If your company needs a way to keep your team connected, hosted PBX has become the gold standard. Find out more about the system and how it can benefit you.

View post: 8 Contact Center Tools You Can’t Do Without

8 Contact Center Tools You Can’t Do Without

Posted on March 13, 2023

Without the right contact center tools, your company will struggle to provide service that keeps clients loyal. Learn about the eight features you must have.

View post: Are You Getting the Most Out of Your IVR? 6 Things to Look Out For
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Are You Getting the Most Out of Your IVR? 6 Things to Look Out For

Posted on March 13, 2023

Getting an IVR up and running may seem daunting, but just remember the first item on this list – keep it simple. For many businesses, a simple IVR setup is all that’s necessary to have a great customer experience.

View post: Why the Time is Now to Switch Your Business to a VoIP Business Phone System
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Why the Time is Now to Switch Your Business to a VoIP Business Phone System

Posted on March 10, 2023

If you’re a small or medium-sized business owner or buyer for the organization, you’re likely always looking for ways to improve your operations and save money. One area where […]

View post: 7 Call Center Solutions for Small Business Success

7 Call Center Solutions for Small Business Success

Posted on March 9, 2023

Excellent customer service is key to business success, and call center solutions for small business operations can help. Discover seven must-have features.