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View post: Your contact center should be cloud-based. Just ask Jerry…
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Your contact center should be cloud-based. Just ask Jerry…

Posted on October 21, 2019

Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.

View post: The watershed moment that proves cloud voice has won?
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The watershed moment that proves cloud voice has won?

Posted on April 7, 2017

Look for a cloud voice provider that provides 5-9’s of uptime and is a “channel first” company giving you the power to own the branding, billing, and the customer relationship. Look for a company that will help you in all aspects as your customers look to be moved off of their Toshiba system onto a cloud-based solution.

View post: Tried, true and constantly renewed: how your desk phone anchors the office
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Tried, true and constantly renewed: how your desk phone anchors the office

Posted on March 13, 2017

In life, only three things are constant: death, taxes and the humble desktop phone. Yet today, many question the utility of tying a communications tool to a desk in an ever-increasingly […]

View post: Even the best can go down
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Even the best can go down

Posted on March 10, 2017

If you hadn’t heard, this past week Microsoft experienced an extensive outage for several hours across Western Europe and the Eastern United States. Affected services included Outlook.com, […]

View post: VoIP Game Changer: 5 must-haves for seamless adoption
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VoIP Game Changer: 5 must-haves for seamless adoption

Posted on February 28, 2017

Voice over Internet Protocol (VoIP) is a broadly used, but little understood, umbrella term to describe something simple: sending your voice over the internet. VoIP capabilities appear in […]

View post: Intermedia Wins CompTIA ChannelCon 2016’s “Best Services and Support” Award
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Intermedia Wins CompTIA ChannelCon 2016’s “Best Services and Support” Award

Posted on August 4, 2016

It’s been a busy first half of the year, but we are not slowing down. We’ve made continued investments in our partner resources pool, adding new marketing resources to Intermedia […]

View post: The Best of Both Worlds:  SecuriSync and File Servers
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The Best of Both Worlds: SecuriSync and File Servers

Posted on December 14, 2015

Traditional file servers became popular in the business world because they facilitate access to files inside a company’s network. But your customers’ needs may have evolved, and […]