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View post: How Contact Centers Use Electronic Health Records to Improve Patient Interactions

How Contact Centers Use Electronic Health Records to Improve Patient Interactions

When patients call to seek assistance over the phone, the variety of needs can range from simple appointment management to accessing more serious medical information. Regardless of the […]

February 23, 2024

3 mins to read

View post: 10 Benefits of a Virtual Phone Number for Your Business

10 Benefits of a Virtual Phone Number for Your Business

Learn why a virtual phone number for your business is a smart move. Discover many of the advanced features and how they outperform traditional landlines.

December 22, 2023

6 mins to read

View post: 10 Reasons You Need a Cloud Call Center

10 Reasons You Need a Cloud Call Center

Learn why a cloud call center from Intermedia provides your customer support and sales teams with a convenient platform that helps you drive revenue.

October 30, 2023

5 mins to read

View post: Hacktober: A Spooky Twist on Cybersecurity Awareness

Hacktober: A Spooky Twist on Cybersecurity Awareness

As Halloween approaches, the leaves change color, and the scent of pumpkin spice fills the air, there’s another event that takes center stage in October – Hacktober! At Intermedia, […]

October 27, 2023

4 mins to read

View post: Intermedia’s Triple Shield Commitment to Cybersecurity and Building a Safer Digital World

Intermedia’s Triple Shield Commitment to Cybersecurity and Building a Safer Digital World

As you may know, October is Cybersecurity Awareness month with 2023 marking the 20th year since its inception. This collaborative effort between both government and industry aims to amplify […]

October 20, 2023

3 mins to read

View post: What Makes a Profitable White Label Partner Program?

What Makes a Profitable White Label Partner Program?

A white-label partner program can be a key to high profit margins and customer satisfaction. Find out what makes for a winning white-label program.

September 25, 2023

5 mins to read

View post: Intermedia Archiving – Why retention-based archiving is a better approach for businesses than just storing data

Intermedia Archiving – Why retention-based archiving is a better approach for businesses than just storing data

As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […]

April 14, 2023

3 mins to read

View post: Intermedia AI Guardian: Leveraging AI to Protect Against AI-Powered Email Attacks

Intermedia AI Guardian: Leveraging AI to Protect Against AI-Powered Email Attacks

In today’s digital age, email remains one of the most common communication channels for businesses. However, this makes it a prime target for cybercriminals who exploit email […]

April 13, 2023

3 mins to read

View post: 8 Security Questions To Ask Secure Email Providers

8 Security Questions To Ask Secure Email Providers

The increasing sophistication of hackers and malware makes secure email providers essential for businesses. Learn eight vital questions to ask your vendor.

February 27, 2023

5 mins to read

View post: The SMB Cybersecurity Cloud Conundrum

The SMB Cybersecurity Cloud Conundrum

The move to the cloud is the right choice. Beyond cybersecurity strengths, compliance, scalability, and uptime robustness, the typical cloud can deliver far superior ROI. But which cloud platform makes the most sense for your business?

August 17, 2022

5 mins to read

View post: How (and Why) to Create an Effective Communication Plan

How (and Why) to Create an Effective Communication Plan

Get tips on how to create an effective communication plan. Having a communication plan is critical for every organization. Find out why.

July 25, 2022

5 mins to read

View post: Partners: Are You Helping Customers Plan for Ransomware Attacks?

Partners: Are You Helping Customers Plan for Ransomware Attacks?

Ransomware attacks are a threat all businesses face. As an IT provider, are you doing enough to help your customers keep their data safe?

April 8, 2022

5 mins to read