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Industry topics

Read how Intermedia services help companies in different industries address security and compliance requirements and other business imperatives with robust, worry-free solutions designed for specific communication and collaboration needs.

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New Backup Service for Microsoft 365 protects vulnerable data

Posted on March 3, 2021

Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.

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On-Premise Phone Systems vs. Cloud Phone Systems: Which is Best Suited for Your Business?

Posted on October 30, 2020

Host on-premise or on the cloud? This is a common consideration for many business owners and communication managers looking to upgrade their enterprise’s phone system in this digital era.

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Create a Complete Communications Solution for Your Business that’s Fully Integrated

Posted on October 28, 2020

About 275.66 million Americans own smartphones – this is more than a 78 percent increase over the last decade. With this increased access to smartphones, customers want to communicate with your business through their preferred channels. This calls for a complete communications solution.

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Unified Communications for Small Business: 6 Features to Seek Out

Posted on October 23, 2020

Unified communications for small business platforms provide employees with a portfolio of tools. Find out which features you should seek out.

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6 Realistic Time Management Tips for Remote Workers

Posted on October 23, 2020

Effective time management is a significant challenge for most remote workers. But it doesn’t have to be. Discussed herein are realistic time management tips that’ll turn you into a telecommuting pro within no time.

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Stranded Oil Leverages Intermedia’s Communications and Collaboration Tools to Help Deploy a “Pajama Work Model,” and Save $100K Annually Along the Way

Posted on October 22, 2020

With all workers moving to remote, Mr. Osburn said the transition was rather easy. “I didn’t have to do much as the IT manager. Everything we’ve built with infrastructure and the Intermedia platform was ready to go. Really, it was just another day at the office,” he commented.

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FBI warns about new attacks targeting new hires and remote workers

Posted on October 5, 2020

Intermedia discourages our employees and new hires from posting announcements on social media that could make them a target, and we suggest you do the same and make them aware of this potential threat.

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Cloud-Based Contact Center Software Enables Canada’s Largest Independent Mortgage Company to Better Serve Customers

Posted on October 1, 2020

Every business wants to be responsive to customer needs. Today’s customers now engage providers in various channels, and being able to track, monitor, and address these interactions is paramount to customer satisfaction. CMLS Financial, Canada’s largest, independently-owned mortgage company, shared their story with us about leveraging cloud-based contact center software to serve customers better.

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Timing Was Everything for This Manufacturer Deemed Essential During COVID-19

Posted on August 20, 2020

How do you protect your employees and adhere to COVID-19 restrictions when you’re a manufacturer and the products you produce are deemed “essential”?

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Are Your Emails HIPAA Compliant?

Posted on August 19, 2020

Ideally, your email exchange provider will offer a portfolio of communication tools. Integrating all your communications and file sharing into one HIPAA compliant environment makes things less cumbersome for you.

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Nonprofit Credit Counseling Service Switches to a Hosted Contact Center Solution to Better Support Its Clients

Posted on July 22, 2020

Credit Canada’s Keith Emery shares the journey of his nonprofit credit counseling service and its successful transition to a hosted contact center solution.