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Read how Intermedia services help companies in different industries address security and compliance requirements and other business imperatives with robust, worry-free solutions designed for specific communication and collaboration needs.

View post: New Backup Service for Microsoft 365 protects vulnerable data
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New Backup Service for Microsoft 365 protects vulnerable data

Posted on March 3, 2021

Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.

View post: Contact Center Software Enables an Omnichannel Strategy
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Contact Center Software Enables an Omnichannel Strategy

Posted on January 13, 2021

Companies that execute a flawless omnichannel strategy are able to give customers what they want – consistent, personalized experiences. People don’t want to repeat themselves every time they talk to a representative, and they want fast resolutions to issues via their channel of choice.

View post: 5 Reasons to Start Using Cloud Communications Today

5 Reasons to Start Using Cloud Communications Today

Posted on January 7, 2021

Cloud communications adoption was already on the rise even before 2020. The year-over-year market growth rate for Unified Communications as a Service (UCaaS) from 2018 to 2019 was 17.7 percent, with global revenue reaching $10.4 billion in Q4. Today, as the business world adjusts to the new normal, cloud-based phone systems are playing an even more vital role in business communications. They’re making it possible for teams to stay connected, encouraging productivity, flexibility, and mobility in an era when business agility is more important than ever. If your organization is still relying on a legacy phone system, consider switching to cloud-based technology and taking advantage of the opportunities it offers. Here are five compelling reasons to start using cloud communications right away.

View post: Why Your Company Needs an Ergonomic Audit Today

Why Your Company Needs an Ergonomic Audit Today

Posted on January 4, 2021

With so many people working from home offices in 2020 for the first time, businesses have to re-think worker safety. If employees don’t have what they need to work effectively, the company faces increased risks. A lot of businesses focus on protecting against cyber-threats when addressing WFH security but equally important is worker health and safety. If you haven’t already, now’s the time to conduct an ergonomic audit to minimize exposure to workers’ compensation risk and to enable your teams to thrive while working from anywhere.

View post: Guidance for Customer Engagement in a Virtual Environment

Guidance for Customer Engagement in a Virtual Environment

Posted on December 29, 2020

Customer engagement is one of the most important objectives of any business. Those connections ensure customers stay loyal. But what does customer engagement look like in a post-COVID world? Here are some tips for customer engagement in a virtual environment.

View post: Is Your Organization Properly Equipped to Enable Work Collaboration?
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Is Your Organization Properly Equipped to Enable Work Collaboration?

Posted on November 2, 2020

Asking successful CEOs what got them to the top, they’ll probably admit that it was always a group effort. While strategy, direction, and leadership can guide an enterprise to global success, it usually depends on a team of dedicated professionals that work to make that vision a reality.

View post: On-Premise Phone Systems vs. Cloud Phone Systems: Which is Best Suited for Your Business?
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On-Premise Phone Systems vs. Cloud Phone Systems: Which is Best Suited for Your Business?

Posted on October 30, 2020

Host on-premise or on the cloud? This is a common consideration for many business owners and communication managers looking to upgrade their enterprise’s phone system in this digital era.

View post: Create a Complete Communications Solution for Your Business that’s Fully Integrated
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Create a Complete Communications Solution for Your Business that’s Fully Integrated

Posted on October 28, 2020

About 275.66 million Americans own smartphones – this is more than a 78 percent increase over the last decade. With this increased access to smartphones, customers want to communicate with your business through their preferred channels. This calls for a complete communications solution.

View post: Unified Communications for Small Business: 6 Features to Seek Out
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Unified Communications for Small Business: 6 Features to Seek Out

Posted on October 23, 2020

Unified communications for small business platforms provide employees with a portfolio of tools. Find out which features you should seek out.

View post: 6 Realistic Time Management Tips for Remote Workers
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6 Realistic Time Management Tips for Remote Workers

Posted on October 23, 2020

Effective time management is a significant challenge for most remote workers. But it doesn’t have to be. Discussed herein are realistic time management tips that’ll turn you into a telecommuting pro within no time.

View post: Stranded Oil Leverages Intermedia’s Communications and Collaboration Tools to Help Deploy a “Pajama Work Model,” and Save $100K Annually Along the Way
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Stranded Oil Leverages Intermedia’s Communications and Collaboration Tools to Help Deploy a “Pajama Work Model,” and Save $100K Annually Along the Way

Posted on October 22, 2020

With all workers moving to remote, Mr. Osburn said the transition was rather easy. “I didn’t have to do much as the IT manager. Everything we’ve built with infrastructure and the Intermedia platform was ready to go. Really, it was just another day at the office,” he commented.