Customer engagement is one of the most important objectives of any business. Those connections ensure customers stay loyal. But what does customer engagement look like in a post-COVID world? Here are some tips for customer engagement in a virtual environment.
Customer engagement is one of the most important objectives of any business. Those connections ensure customers stay loyal. But what does customer engagement look like in a post-COVID world? Here are some tips for customer engagement in a virtual environment.
Unified communications for small business platforms provide employees with a portfolio of tools. Find out which features you should seek out.
Effective time management is a significant challenge for most remote workers. But it doesn’t have to be. Discussed herein are realistic time management tips that’ll turn you into a telecommuting pro within no time.
In life, only three things are constant: death, taxes and the humble desktop phone. Yet today, many question the utility of tying a communications tool to a desk in an ever-increasingly […]
It’s spring cleaning time! And while I know people think of spring cleaning as something you do around the house, it’s a good idea for businesses, too.
Traditional file servers became popular in the business world because they facilitate access to files inside a company’s network. But your customers’ needs may have evolved, and […]
In case you haven’t heard the news (or looked out your window), there’s a blizzard making its way through the Northeast. It’s crippling public transit, closing schools, and […]
Everybody loves instant messaging. It’s a really great way to have quick conversations that don’t necessarily require a phone call. And I love how you can chat using mobile […]
If you read our Small + Medium Business Mobile Trends Report, you might be wondering if Apple is the best platform for your business. What about Android? What about BlackBerry?Here’s […]
From Express to Pro to Elite, we can help you determine the best Cloud Contact Center package for your business. R… https://t.co/7kkBdE5VfG
A few mins ago
New to the #cloud? No problem! To prep your team or ensure they effectively adopt this #tech, build your strategy… https://t.co/pfcnsT8ky0
Today
Remote myths debunked, thanks to @Forbes. Take a look and find out what misconceptions you may be harboring about… https://t.co/KR38zqcOz0
Today
