Customer engagement is one of the most important objectives of any business. Those connections ensure customers stay loyal. But what does customer engagement look like in a post-COVID world? Here are some tips for customer engagement in a virtual environment.
Customer engagement is one of the most important objectives of any business. Those connections ensure customers stay loyal. But what does customer engagement look like in a post-COVID world? Here are some tips for customer engagement in a virtual environment.
Unified communications for small business platforms provide employees with a portfolio of tools. Find out which features you should seek out.
Effective time management is a significant challenge for most remote workers. But it doesn’t have to be. Discussed herein are realistic time management tips that’ll turn you into a telecommuting pro within no time.
The new business normal is here. While there were shifts in the idea of work before the pandemic, the COVID era accelerated change. The reality of the new normal is flexible, hybrid work […]
Remote working is not the future but the new normal. Before the Covid-19 outbreak, 50% of the country’s population already worked online. Now with things taking on a new curve, this percentage is even higher. In a perfect world, this paradigm shift would be much-welcomed. But the truth is very few businesses were ready.
As the business world shifts due to the pandemic, there’s an evolution happening around how we work. Work from wherever is shaking up the fundamentals of how employers and employees view work. So, what does this mean for the future? Will work from wherever outlive the pandemic era?
Once the pandemic hit and the world went into lockdown, businesses had to quickly rethink the entire idea of work. It was a moment of triage and trying to find tools to empower a remote workforce. Companies began to urgently prepare to shift to a remote workforce, looking for sometimes short-term solutions that allowed employees to work anywhere. Now, businesses are adopting new work models and focusing on the ability to work from wherever better.
2021 is weeks away, and with it comes the hope of normalcy. As we’ve all learned, normal was a relative term, so now, we’re all saying the new normal. In the new year, there are many possibilities about what the workplace will look like, or if there will even be traditional workplaces anymore.
With so many people working from home offices in 2020 for the first time, businesses have to re-think worker safety. If employees don’t have what they need to work effectively, the company faces increased risks. A lot of businesses focus on protecting against cyber-threats when addressing WFH security but equally important is worker health and safety. If you haven’t already, now’s the time to conduct an ergonomic audit to minimize exposure to workers’ compensation risk and to enable your teams to thrive while working from anywhere.
With all workers moving to remote, Mr. Osburn said the transition was rather easy. “I didn’t have to do much as the IT manager. Everything we’ve built with infrastructure and the Intermedia platform was ready to go. Really, it was just another day at the office,” he commented.
