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Intermedia news

Intermedia makes announcements and appears in the news on a regular basis. Check in on the latest Intermedia happenings.

View post: New Backup Service for Microsoft 365 protects vulnerable data
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New Backup Service for Microsoft 365 protects vulnerable data

Posted on March 3, 2021

Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.

View post: How (and Why) to Create an Effective Communication Plan
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How (and Why) to Create an Effective Communication Plan

Posted on July 25, 2022

Get tips on how to create an effective communication plan. Having a communication plan is critical for every organization. Find out why.

View post: San Jose Earthquakes Leverage Intermedia Products to Stay Connected, Engage Fans, and Boost Productivity
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San Jose Earthquakes Leverage Intermedia Products to Stay Connected, Engage Fans, and Boost Productivity

Posted on July 8, 2022

“The Unite platform is an incredible tool to keep the management team and all Quakes employees aligned in their workstreams and communications. It has a great user interface that the staff  still raves about to this day.”

View post: How UCaaS and CCaaS Working Together Creates Magic
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How UCaaS and CCaaS Working Together Creates Magic

Posted on June 27, 2022

Better communications tools can unlock your business’s potential. Find out how you can use UCaaS and CCaaS to enhance CX, boost flexibility, and more.

View post: International Transportation Company Keeps Communication and Collaboration Moving with Intermedia Unite, Email, and Contact Center
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International Transportation Company Keeps Communication and Collaboration Moving with Intermedia Unite, Email, and Contact Center

Posted on June 24, 2022

Since the employees who were critical to making the decisions were often spread around the country, be it in an office or out in the field, H&M needed the communications tools that allowed all the modes of communication to happen wherever the employee might be located. Once Mr. Witham discovered the all-in-one communications and collaboration platform Intermedia Unite, he was sold.

View post: Are Remote Agents Receiving Enough Coaching to Be Successful?
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Are Remote Agents Receiving Enough Coaching to Be Successful?

Posted on June 20, 2022

Without enough training, remote agents will struggle. Find out if your remote agent coaching process could be improved.

View post: Interface Technologies Northwest Chooses Intermedia Cloud Communications Solutions to Support Clients Big and Small
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Interface Technologies Northwest Chooses Intermedia Cloud Communications Solutions to Support Clients Big and Small

Posted on April 19, 2022

Interface Technologies Northwest (ITN) is a Seattle-based telecommunications company founded in 2001, serving organizations throughout western Washington. It’s a veteran-owned business that provides structured cabling, wireless solutions, and unified communications. They have a wide footprint of customers and specialize in the aerospace, construction, and legal industries.

View post: Switch to Cloud-Based Phone Systems and Reap These Benefits

Switch to Cloud-Based Phone Systems and Reap These Benefits

Posted on March 28, 2022

Switch to Cloud-Based Phone Systems and Reap These Benefits Easily accessible communication is crucial to every company. In the age of hybrid workforce models, your employees may work from […]

View post: How to Grow Your Business as a UCaaS Provider
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How to Grow Your Business as a UCaaS Provider

Posted on March 17, 2022

Not all UCaaS providers structure their MSP partner relationships in the same way, and few of them do so with an approach that benefits your business. How do you choose the right provider whose partner model benefits your business the most?

View post: The Biggest Profitability Mistakes Channels Partners Make, Revealed

The Biggest Profitability Mistakes Channels Partners Make, Revealed

Posted on March 16, 2022

Find out how channel partners can increase their profit margins by being more efficient and customer-focused.

View post: What is a PTR record? Do I need one?
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What is a PTR record? Do I need one?

Posted on March 15, 2022

Are you wondering how your email server identifies senders? First you need to know: what is a PTR record? Find out in this article.