Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]
As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […]
Working with a UCaaS vendor allows you to add a popular and profitable commodity to your resale options. Learn what features make a vendor the ideal partner.
Getting an IVR up and running may seem daunting, but just remember the first item on this list – keep it simple. For many businesses, a simple IVR setup is all that’s necessary to have a great customer experience.
Explore Unite Rooms, a new feature of the Intermedia UCaaS product. Unite Rooms helps bridge the gap between in-office and remote attendees.
Nothing turns prospects into motivated leads like a good webinar. With an unmatched ability to engage potential customers at scale, a webinar platform is one of the most effective tools in any marketer’s tool kit.
Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers.
The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.
Whether you choose to simultaneously purchase Email Continuity and Office 365 or add it to an existing Office 365 account, Email Continuity serves as a safeguard against mailbox outages.
