Making the change to remote work?
We're happy to help you stay connected

Learn more
, ,

2FA is now available for the Partner Portal and all your customer accounts!

Two-factor authentication (2FA) is one of the best ways to help ensure credentials don’t get compromised during login to the Partner Portal and Control Panel. With 2FA enabled, you and your customers are required to successfully pass a second identity verification check before being granted access. Enable 2FA for the partner portal and your customer’s control panel and protect the main entry point to all Office in the Cloud™ services.

We strongly recommend selecting “Push Notification” as the authentication method by downloading the DoubleSafe app for iOS or Android™ from the Apple® app or Google Play™ store. Once “Push Notification” is selected and the DoubleSafe app is installed, the user will receive a push notification on their mobile device to allow or deny access to the Partner Portal or Control Panel. It’s that easy!

To enable 2FA for the Partner Portal:

  • Login to Partner Portal
  • Click on “My Partner Account” on the homepage to access the drop down menu
    • Select “Portal Access”
    • Select the contact that you would like to enable 2FA
    • Select “Login options”
    • Enable “Two-factor Authentication”
    • Click “Save Changes”

For more details on how to enable 2FA for your customer accounts, go to

Login to Partner Portal


Office in the Cloud is a trademark or registered trademark of, Inc. in the United States and/or other countries. Android and Google Play are either registered trademarks or trademarks of Google Inc. Apple is a registered trademark of Apple Inc.

About The Intermedia Team

Intermedia is a Unified Communications as a Service (UCaaS) and business applications provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 120,000 business customers and 6,600 active partners rely on Intermedia for greater reliability and productivity.