Get essential IT applications, hosted in Australia, with 24/7 local support

Try Intermedia's Worry-Free Experience™ through a trained and certified IT specialist today

Get essential IT applications with 24/7 local support

Intermedia’s applications are integrated, secure, mobile-ready and are managed from a single control panel – which makes the cloud easier to use and more efficient to manage. Intermedia’s services offer enterprise-grade security and a 99.999% uptime service level agreement.

Australian and New Zealand IT providers and customers can now access Intermedia’s Worry-Free Experience™, with local hosting via Intermedia’s Sydney-based datacentre and local 24/7 support with Manage Protect.

Intermedia's Worry-FreeExperience™

About Intermedia

Intermedia gives partners and customers the freedom to focus on business, not IT. We do that by integrating 20+ essential cloud IT applications with a single point of control that’s backed by high levels of reliability, security and support to deliver a Worry-Free Experience™. Our Office in the Cloud™ suite encompasses a wide breadth of cloud IT business applications. Intermedia has over 750 employees worldwide who manage numerous datacentres, including Sydney, Australia.

About Manage Protect

In support of Intermedia’s local presence and infrastructure, the company has joined forces with leading Australian cloud technology distributor, Manage Protect. Intermedia and Manage Protect share a common goal and commitment to delivering highly-supported leading cloud technology to the MSP and reseller community across Australia and New Zealand. Under this partnership, Manage Protect serves as Intermedia’s ANZ arm, giving local support to Intermedia’s growing ANZ partner base.

All Products

Our Office in the Cloud™ offers a broad suite of tightly-integrated IT applications, all backed by our Worry-Free Experience™ with local technical support.

Exchange Email
Exchange Email

Drive employee productivity with mobile-ready, business-grade email, calendars and contacts.


Simple, secure, cloud-based folder and file sharing—even with people who don’t have it installed.

Intermedia Email Protection
Intermedia Email Protection

Eliminate spam and viruses, help intercept data that shouldn’t be emailed.

Outlook Backup
Outlook Backup

Web-based tool that allows you to protect locally stored Outlook data from crashes or lost devices.

Skype for Business
Skype for Business®

Secure chat and conferencing offering a powerful communication and collaboration tool.

Email Encryption
Email Encryption

Encrypt outgoing emails across your organisation.

Office 365
Office 365®

Also available directly from Manage Protect, the Microsoft® Office 365® suite.

  • HostPilot integrates your services, users and devices for centralized management. It's a "single pane of glass" for your cloud.
  • Simple, powerful and intuitive control over your cloud
  • Easily move, add and change your users
  • Enhance security with advanced two-factor authentication

Intermedia’s Worry-Free Experience

People choose Intermedia because we allow them to outsource more of their IT burden. They take this time, money and energy and reinvest it in their business.

To keep you focused on business – and keep your overhead down – our Worry-Free Experience backs each one of our 20+ essential IT apps.

Includes enterprise-grade security, a 99.999% uptime SLA for high reliability, expert onboarding, 24/7 local ANZ support, and much more.

Our Worry-Free Experience Pillars

The pillars of our Worry-Free Experience are designed to ensure that nothing distracts you and your employees from adding value to your business



Rest easy knowing that your data is private and protected in our secure, SOC 2-audited cloud and our 10 worldwide datacentres are SSAE 16 Type II-audited. With these high standards, you can have full confidence in the security of our products, network, and infrastructure



Intermedia services come backed by a 99.999% uptime SLA

Local presence and support

Local presence and support

Local Sydney-based datacenter & local technical support - if you have questions, local ANZ-based experts are here to answer them 24/7

Onboarding and migration

Onboarding and migration

Experts help you move into the cloud with no downtime or data loss

Regulatory compliance

Regulatory compliance

Intermedia's security measures and privacy controls are designed to help facilitate compliance with a wide variety of regulations, including the Australian Privacy Act, and Australian Privacy Principles

Manage Protect Partner Program

Manage Protect Partner Program

We make it easy for partners across the entire lifecycle. This includes sales support, automated marketing, technical support and much more – so you can build a profitable cloud business.

Key partner benefits of the Intermedia/Manage Protect partnership

  • Australian-based 24/7 support for partners – including pre-sales, migration assistance, technical support and partner management services
  • Local currency invoicing with no conversion fees
  • Locally supported services on a local datacentre
  • End to end migration assistance at no extra cost including cross-forest migration options
  • Greater upsell opportunities with additional cloud services through Manage Protect

Partner Program overview

To better provide our Australian and New Zealand partners with premium localised support and sales enablement throughout the entire customer lifecycle, Intermedia has come together with Australian cloud distributor, Manage Protect. Intermedia’s ANZ partner community is served by Manage Protect under its partner program. Manage Protect delivers margin-rich managed services through a built-to-fit program, including:

  • Dedicated local support and billing with robust sales tools and training
  • Dedicated field-based channel sales management
  • Assistance at any stage of the sales process
  • Sales and technical training services
  • Access to both Intermedia and Manage Protect Partner Portals , as well as online marketing programs and sales tools
  • Access to Demand Gen marketing funds
  • Extensive pre-and post-sales technical support services
  • Customer billing (under Reseller Program only)

Partner Program benefits

  • Substantial profit margins and recurring revenue
  • High customer loyalty, extremely low churn
  • Horizontal appeal creates demand across all markets
  • Rapid and simple sales process
  • Three program levels to meet your business model
  • Customised lead generation and marketing activities
  • Sales and technical training and certification
Partner Program overview

Connect with a Cloud Expert



AU: 1300 657 500; NZ: 0800 141 481

[email protected]


[email protected]