Strategic Account Manager (NEC)

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About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role:

We are looking to a Strategic Account Manager to manage NEC partner supporting the LAT AM and Northern America region.

Are you looking for a place where you can utilize your superior sales and account management skills? And a place where you can allow your experience to shine? If so, our sales team work with Intermedia Channel Partners to resell Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand! We are looking for top sales producers, who are ready to work for the best in the business.

Please reach out to Gurwinder Gill to learn more about this role!

What you will be doing:

  • Lead and drive overall sales strategy to develop and close new business across North and South America.
  • Plan and lead regularly scheduled forecast meetings
  • Responsible for building out a territory plan working with specific partner in the areas of business development, business planning, marketing execution, and overall sales enablement activities.
  • You will pro-actively pursue revenue objectives generated from selling services through strategic partner and their channel partners to their user base of small/medium size businesses.     
  • You are expected to drive and represent Intermedia during all phases from pre-sales activity to post-sales account management.     
  • Conduct sales presentations demonstrating Intermedia’s voice and data solutions.     
  • Participate in sales and technology training.     
  • Provide partner and customers with the highest standard of customer service through the sales cycle.
  • Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding.  
  • Report on sales activity and forecast to Intermedia’s leadership team
  • Align and leverage internal resources to build, develop, and close strategic account and wins
  • Lead and inspire the sales organization to achieve quarterly and annual revenue growth targets by establishing sales goals and monitoring their achievements
  • Provide focused leadership to the sales team that will foster success based on a culture of customer success
  • Evangelize and embed a sales pipeline management process by developing and maintaining executive and senior-level client relationships key accounts
  • Maintain a personal presence and be visible the sales team through customer engagements
  • Directly participate in closing deals with target accounts and driving business initiatives for future success

What you will bring to the role:

  • 5+ years of experience in UC Channel Sales, Outside Sales and or Account Management
  • Previous experience managing a global strategic / OEM account type partnership
  • You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building.     
  • Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space.      
  • Deep knowledge of Unified Communications & Contact Center space
  • Demonstrated sales record of obtaining / exceeding team quotas.
  • Experience scaling field hiring, territory planning and creating.
  • Exhibiting executive presence both customers facing and internal stakeholders.
  • Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis.                                        
  • Other expectations: Willing to travel <50% of job



Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.




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