Analysts

"Customers and channel partners who implement UCaaS solutions want reliable service, and when issues arise, they want to easily identify the problem and find the root cause. Solutions such as Intermedia Unite Envision, with its specific data and actionable insights in a turn-key solution, are enabling customers and partners to concentrate on growing their businesses, and not fielding or making service calls."

"The most successful UCaaS services have eliminated barriers and friction for both end users and partners, particularly as they pertain to the SMB customer. The ideal platform is exceedingly reliable, secure, feature-rich, simple to use, and simple to purchase – ideally without the baggage of a long-term commitment. These cloud-based platforms, such as Intermedia Unite, are enabling businesses with new, advanced, and continuously evolving communications - in an environment that is easy to negotiate for users and technology partners alike."

"The number of channel partners gaining profits from cloud-based business applications continues to increase – but the perceived complexity of voice and data solutions have kept some partners from embracing these new opportunities. However, some cloud enablers - including Intermedia Unite - are simplifying the equation, delivering partners with an expanding suite of voice and data services while affording them control over billing, pricing, branding, and other elements of their customer relationships."

"Intermedia is a strong UCaaS player. They have put together a comprehensive communications and collaboration system that brings together ‘best of breed’ business applications."