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"Customers and channel partners who implement UCaaS solutions want reliable service, and when issues arise, they want to easily identify the problem and find the root cause. Solutions such as Intermedia Unite Envision, with its specific data and actionable insights in a turn-key solution, are enabling customers and partners to concentrate on growing their businesses, and not fielding or making service calls."
Jim Lundy
Founder and CEO, Aragon Research
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"The most successful UCaaS services have eliminated barriers and friction for both end users and partners, particularly as they pertain to the SMB customer. The ideal platform is exceedingly reliable, secure, feature-rich, simple to use, and simple to purchase – ideally without the baggage of a long-term commitment. These cloud-based platforms, such as Intermedia Unite, are enabling businesses with new, advanced, and continuously evolving communications - in an environment that is easy to negotiate for users and technology partners alike."
Bill Hanskins
Senior Analyst & Partner, Wainhouse Research
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"The number of channel partners gaining profits from cloud-based business applications continues to increase – but the perceived complexity of voice and data solutions have kept some partners from embracing these new opportunities. However, some cloud enablers - including Intermedia Unite - are simplifying the equation, delivering partners with an expanding suite of voice and data services while affording them control over billing, pricing, branding, and other elements of their customer relationships."
Bill Hanskins
Senior Analyst & Partner, Wainhouse Research
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Report
Now Tech: Cloud Unified Communications Providers, Q2 2018
Forrester's Overview Of 24 Cloud Unified Communications Providers
Authors: Art Schoeller, Daniel Hong, Sarah Dawson and Peter Harrison
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Report
Intermedia keeps momentum with new communications and collaboration services for SMBs
Authors: Raul Castanon-Martinez and Haley Brown
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Report
Intermedia launches cloud-based unified communications and collaboration offering
Author: Raul Castanon-Martinez
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"Intermedia is a strong UCaaS player. They have put together a comprehensive communications and collaboration system that brings together ‘best of breed’ business applications."
Raul Castanon-Martinez
Senior Analyst, Workforce Collaboration and Communications, 451 Research
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Review
Intermedia Launches Unite to Deliver UCaaS
Zeus Kerravala, founder and principal analyst with ZK Research.
Read the review by Zeus Kerravala