Contact us

Sales
US Sales: 1-800-379-7729 (Toll Free)
Monday to Friday, 8am - 8pm EST
UK Sales: 0800-612-6469 (Toll Free)
Monday to Friday, 9am - 6pm GMT
France Sales: 0800-901-647 (Toll Free)
Monday to Friday, 2pm - 2am CET
Australia Sales: 1-800-356-869 (Toll Free)
Tuesday to Saturday, 1am - 1pm AEST
International: +1 650-641-4000
Email: Sales@Intermedia.net
Fax: 1-646-225-7348
For reseller information, please contact our partner team
Accounts Payable
Write To: Intermedia
Box 03006818
Sioux Falls, SD 57186
Call: 1-646-225-9413
Fax: 1-646-225-5224
Email: ap@intermedia.net
For customer account billing assistance, please refer to the Customer Service/Billing information section above.
Media Inquiries
Write To: Intermedia
120 West 45th Street,
26th Floor, Suite B
New York, NY 10036
Email: pr@Intermedia.net
Legal
Write To: Intermedia
ATTN: Legal Department
815 East Middlefield Road
Mountain View, California 94043
Email: legal@Intermedia.net
Fax: 1-646-225-7305
Human Resources
Write To: Intermedia
ATTN: HR Dept.
815 East Middlefield Road
Mountain View, California 94043
Customer Service / Billing
Hours: Monday to Friday, 9am - 8pm Eastern
Online: Visit Customer Service/Billing FAQ Page
Search the FAQs and get instant answers to your Billing or account related questions.
Write To: Intermedia
815 East Middlefield Road
Mountain View, California 94043
Call: 1-650-641-4000
Fax: 1-650-965-7791
Customer Service CSR@Intermedia.net
Billing Billing@Intermedia.net
AccessLine Support
Online: View Customer Service Page
Call: 1-877-880-0055
Email: voicesupport@intermedia.net
Corporate Headquarters
Write To: Intermedia
815 East Middlefield Road
Mountain View, California 94043
Call: 1-650-641-4000
Fax: 1-650-965-7791
Email: announce@Intermedia.net
Technical Support
Online:

Visit our Knowledge Base

Knowledge Base: Search for instant answers.

Email:

Available 24x7x365

Support@Intermedia.net

Phone:

Go to your HostPilot ® Control Panel under Support for your phone number to contact us on.

General support
9am-9pm Eastern, Monday to Friday, except US national holidays

Standard Exchange support
9am - 11pm Eastern, Monday to Friday and 11am - 8pm Eastern, Saturday to Sunday, except US national holidays

Enterprise Exchange support
24x7x365

AccessLine Support
Online: View Customer Service Page
Call: 1-877-880-0055
Email: voicesupport@intermedia.net
Account Abuse
Write To:

Report potential abuse of an Intermedia account

Abuse@intermedia.net