About Intermedia
Intermedia’s Office in the Cloud offers a suite of cloud business applications that are fully integrated, secure and mobile. Our services include business email, voice, file backup and sharing, single sign-on, security, mobility, archiving and more. They’re all managed through our central HostPilot® control panel and backed by a Worry-Free Experience™ that includes a 99.999% uptime service level agreement and award-winning 24/7 support as certified externally by TSIA and J.D. Power.
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About the Index
The Index is the average of four IT confidence scores: General IT Services, Security, Infrastructure and Skilled IT Workforce. Each of these confidence scores was calculated using a question scale, which asks respondents to rate their level of confidence on a scale of zero to 10, whereas zero represents “not confident at all” and 10 represents “extremely confident”. Respondents are then grouped based on their scores: Confident (score 7-10), Neutral (4-6 and “don’t know”), and Unconfident (0-3).
Survey methodology
This study was commissioned by Intermedia and delivered by Precision Sample, an independent market research organization. Precision Sample has an active proprietary panel of over 3.5M respondents that is routinely validated with a stringent screening process including Verity® and RelevantID® by Imperium®. Results derived from a 12-minute online survey instrument with 38 total questions, fielded August 17-19, 2016. Setup questions were used to ensure that only IT professionals who have primary decision making authority for purchase or influence over IT purchasing decisions were in the sample. Overall margin of error of +/- 4.36% at a 90% confidence interval.
HostPilot, Office in the Cloud, SecuriSync, and Worry-Free Experience are either registered trademarks or trademarks of Intermedia.net, Inc. in the United States and/or other countries. Imperium, RelevantID, and Verity are either registered trademarks or trademarks of Imperium LLC in the United States and/or other countries.